European Journal of Foreign Language Teaching
ISSN: 2537 - 1754
ISSN-L: 2537 - 1754
Available on-line at: www.oapub.org/edu
10.5281/zenodo.166782
Volume 1│Issue 1│2016
PERCEPTIONS OF ENGLISH INSTRUCTORS AND
LEARNERS ABOUT CORRECTIVE FEEDBACK
Esra Harmandaoğlu Baz1i, Cem Balçıkanlı2, Paşa Tevfik Cephe3
Research Assistant, English Language Teaching Department, Gazi University, Ankara, Turkey
1
2,3
Assoc. Prof. Dr., English Language Teaching Department, Gazi University, Ankara, Turkey
Abstract:
Corrective feedback has always been popular in English as a foreign language (EFL)
settings and its effectiveness in language learning has been widely debated. An
increasing number of second language acquisition studies (SLA) indicate that there is a
dilemma in the effectiveness of corrective feedback in terms of EFL instructors’ and
learners’ perceptions. “lthough the effectiveness of corrective feedback is a point at
issue, there is not much research related to investigating instructors’ and learner’
perceptions. It is the aim of this study to examine the perceptions of instructors and
learners about corrective feedback in learning English as a foreign language (EFL). The
findings of the study show that the instructors and learners seem to have almost similar
ideas about corrective feedback. However, the instructors and learners seem to have
one contradicting perspective that is about oral error correction: the instructors do not
seem to favor oral correction all the time, but the learners do. Furthermore, the
interviews display that while the instructors prefer non-direct feedback, the learners
prefer direct and explicit feedback. Language instructors need to know what their
learners expect in corrective feedback and to form a common understanding with their
learners for increasing the effectiveness of corrective feedback.
Keywords: corrective feedback, instructors’ perceptions, learners’ perceptions, English
as a foreign language
Copyright © The Author(s). All Rights Reserved
Published by Open Access Publishing Group ©2015.
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Esra Harmandaoğlu ”az, Cem ”alçıkanlı, Paşa Tevfik Cephe –
PERCEPTIONS OF ENGLISH INSTRUCTORS AND LEARNERS ABOUT CORRECTIVE FEEDBACK
Introduction
Corrective feedback can be seen as an umbrella term to cover implicit and explicit negative
feedback occurring in both natural conversational and instructional settings
Sheen,
, p.
264). Corrective reaction can be assumed as any reaction by the teacher which transforms,
disapprovingly refers to, or demands improvement of, a student s behavior or utterance
(Chaudron, 1977, p. 24). Although more than a decade has passed and continuous
research has been presented on journal articles and conference papers (Ashwell, 2000;
Bitchener & Knoch, 2010; Chen, Nassaji, & Liu, 2016; Ferris, 1995; 1997; 1999; Ferris &
Roberts, 2001; Kepner, 1991; Lyster, Saito, & Sato, 2012; Mackey et al., 2007; Polio, Fleck,
& Leder, 1998), ongoing discussion is still carried out about providing corrective
feedback in the classes. It can be stated that corrective feedback has benefits in L2
learning process (Russell & Spada, 2006). For instance, Ashwell (2000) points out that
teachers have different ways to deal with student errors in writing. Focusing on form in
giving corrective feedback at later drafts of writing may be better for the improvement
of L2 students because accuracy can be said to subordinate meaning or content. In
addition, Lyster and Saito (2010) examined the impact of corrective feedback on
language development. Doing a meta-analysis with 15 classroom-based research
studies, the researchers found out that corrective feedback has an important and longterm impact on language development. Chen et al. (2016) carried out a study on the
perceptions of learners about written corrective feedback. The results exhibit that the
learners favor and value the use of corrective feedback.
Despite the benefits that corrective feedback has in the literature, Truscott (1996,
p. 327) in his paper against the grammar correction in L2 writing classes suggest that we
should abandon error correction due to three reasons:
a Substantial research shows it to
be ineffective and none shows it to be helpful in any interesting sense; (b) for both theoretical and
practical reasons, one can expect it to be ineffective; and (c) it has harmful effects .
According to Truscott (1996), side effects of grammar correction are neglected. In
response to Truscott, Ferris
overly strong . Ferris
, p.
thinks that Truscott’s argument is premature and
emphasizes that the type of error correction, the profile of
the students, and the design of the studies carry an important role in error correction’s
efficiency and generalizability. Ferris (1995) found out in her study that 155 students
enrolled in ESL composition program give more importance to teacher feedback given
to earlier versions rather than final drafts of their writing. The students think that the
feedback contributes to their writing development.
Another study conducted by Bitchener and Knoch (2010) emphasizes the
importance of written corrective feedback on improving language accuracy of advanced
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Esra Harmandaoğlu ”az, Cem ”alçıkanlı, Paşa Tevfik Cephe –
PERCEPTIONS OF ENGLISH INSTRUCTORS AND LEARNERS ABOUT CORRECTIVE FEEDBACK
L2 learners. The study was carried out with 63 advanced L2 learners by utilizing three
experimental groups and one control group. Experimental groups were designed in
three ways:
corrective feedback with written metalinguistic explanation, 2) indirect
circling of errors, and 3) written meta-linguistic feedback and oral form-focused instruction
(Bitchener & Knoch, 2010). The findings reveal that all three experimental groups had
improved accuracy scores immediately after getting corrective feedback on their pretest writings contrary to the control group.
Schulz
found in her study about teachers’ and students’ perceptions about
the role of grammar instruction and corrective feedback that Colombian and U.S.
teachers have a strong belief about continuous correction of written errors. On the other
hand, only about half of them believe that oral error correction should be carried out in
the class. While teachers’ perceptions about correcting written errors ally with those of
the students, the students prefer oral correction in the class (94% of U.S. and 95% of
Colombian students). Schulz (2001) relates this to the notion that the teachers generally
do not want to break the flow of communication. The findings go along with those of
Lasagabaster and Sierra’s
study. It was found in their study that while the
students strive for more explicit error correction, the teachers generally prefer to do less
oral error correction in order to keep up the communication.
McCargar (1993) found in his study that there is a disagreement between the
teachers and learners. Whereas teachers disagree that language teachers should correct
every student error
p.
, students consider otherwise. “dditionally, while teachers
gently shared the belief that language teachers should point out a student error without
correcting it
p.
, the learners except a group Korean obviously refuse it. Schulz
(2001) found that the learners in her study were sympathetically inclined to error
correction. The findings of this study that are parallel with those of other studies
indicate that corrective feedback is demanded by most learners (Chen et al., 2016; Ferris,
1995; 1997; 1999; Leki, 1991; McGargar, 1993). Furthermore, some students may not
prefer to be corrected constantly in order to communicate freely as in the sample of
Lasagabaster and Sierra (2005). One can assume that when there is a mismatch between
what the students expect and teachers’ behaviors, learner motivation can be affected
from this negatively (Schulz, 2001).
The students in this study preferred a more selective correction in which two aspects
should be fundamental: a) more time should be devoted to each ECM (Error correction moves);
and b) a wider use of resources and strategies to improve the efficiency of the correction
(Lasagabaster & Sierra, 2005, p. 124). Mackey et al. (2007) examined the perceptions of
teachers and learners about corrective feedback based on the linguistic target of
feedback, type of feedback, and the nature of learner participation. The findings display
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Esra Harmandaoğlu ”az, Cem ”alçıkanlı, Paşa Tevfik Cephe –
PERCEPTIONS OF ENGLISH INSTRUCTORS AND LEARNERS ABOUT CORRECTIVE FEEDBACK
that learners understand the corrective feedback when morphology/lexis is the
linguistic target of corrective feedback. The more explicit the feedback is, the more
similar teachers’ and students’ perceptions about corrective feedback become. What is
more, the learners benefit more if the corrective feedback is for them rather than their
classmates.
Taking all these into consideration, one can easily agree that there is a gap in the
literature regarding students’ and teachers’ perceptions about error treatment
(Lasagabaster & Sierra, 2005; Lyster & Mori, 2006) and be a need to investigate the
learner and teacher perceptions about corrective feedback (Sheen, 2004). Furthermore, it
was found in Schulz’s (1996) study that there were remarkable differences in the
perceptions between teachers and students about the role of error correction. It is highly
prominent to know what teachers think while giving corrective feedback and what
students understand from the teachers’ actions. This study can provide an invaluable
perspective to this process and might give important contributions to understanding
corrective feedback.
In this respect, research questions of the study can be seen below:
1. What are the perceptions of English learners and instructors about corrective
feedback in an EFL setting in Turkey?
2. What are the similarities and differences of English learners’ and instructors’
perceptions about corrective feedback in an EFL setting in Turkey?
Research Design
This study aims to investigate the perceptions of English instructors and learners about
corrective feedback in learning English as a foreign language. The study was designed
as a cross-sectional survey because its aim is to collect information from a sample that has
been drawn from a predetermined population
Fraenkel, Wallen, & Hyun,
, p.
. The
pre-determined population is the instructors and learners at the preparatory class of a
state university in Turkey.
Participants
Purposive sampling was applied due to being feasible (Fraenkel et al., 2011, p. 430). The
participants were at a state university in Turkey studying and teaching at preparatory
class during 2015-2016 fall semester. A hundred Turkish EFL learners and ten
instructors took part in the study. The level of the learners was intermediate (n=89) and
upper-intermediate (n=11) based on the placement test of the preparatory school. The
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Esra Harmandaoğlu ”az, Cem ”alçıkanlı, Paşa Tevfik Cephe –
PERCEPTIONS OF ENGLISH INSTRUCTORS AND LEARNERS ABOUT CORRECTIVE FEEDBACK
learners were from English Language and Literature and English Language Teaching
Departments. The instructors have been teaching English to these learners. They have
different years of teaching experience.
Table 1: Participant profile
Participants
Instructors
Learners
Number
10
100
Instrumentation
Two different versions of questionnaires were used in the study: teacher questionnaire
and student questionnaire. They were used in a study by Schulz (1996) previously. The
permission was taken from Schulz by e-mail. Since the focus of this study is corrective
feedback, the grammar instruction part of the questionnaire was not used in the study.
The last three items were added by the researcher to the teacher questionnaire based on
the items on the student questionnaire. The items which were added to the teacher
questionnaire are as follows: 7T. Students prefer to be corrected by their fellow students
in small group rather than by me in front of the entire class.; 8T. Students learn a lot
when I correct the errors made by their fellow students rather than the peer correction.
9T. Students learn a lot when I correct the error the student makes in the class. The
expert judgment was taken for these three items in order to make sure that the items are
clear and do not break the unity of the questionnaire. The questionnaires were arranged
as the 5-point Likert scale (strongly disagree, disagree, neutral, agree, and strongly
agree). The questionnaires were administered to the participants in English. Another
instrument was used in the study. The written interview form (in English) was applied
to both students and teachers.
The expert judgment was taken for the written interview questions before the
application. The learners were asked Do you like to be corrected by the teacher, how and
why? and Do you dislike to be corrected by the teacher, how and why? . The instructors
were asked What factors do you take into consideration in error correction? and How do
you handle both oral and written errors? .
Data Analysis
Data were analyzed checking the numbers and percentages of learners and instructors
on the same question by using SPSS 15.0 software program. In the tables below, both
the numbers and the percentages of the results were displayed. The written interview
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Esra Harmandaoğlu ”az, Cem ”alçıkanlı, Paşa Tevfik Cephe –
PERCEPTIONS OF ENGLISH INSTRUCTORS AND LEARNERS ABOUT CORRECTIVE FEEDBACK
was presented in the discussion part and direct quotations from both instructors and
learners were given.
Findings and Discussion
The aim of this study is to find out the perceptions of instructors and learners about
corrective feedback in learning English. The findings are illustrated in table 2 in order to
discuss the research questions.
Table 2: Perceptions of instructors and learners about corrective feedback
Items
Teachers & Students
SD
1T. Most students dislike it when they are corrected in
the class.
1S. I dislike it when I am corrected in the class.
2T. Teachers should not correct students when they
make errors in class.
2S. Teachers should not correct students when they
make errors in class.
D
N
A
SA
2
20
4
40
1
10
1
10
2
20
31
31
36
36
20
20
9
9
4
4
1
10
8
80
-
-
1
10
-
-
56
56
34
34
4
4
3
3
3
3
-
-
3
30
2
20
4
40
1
10
45
45
30
30
18
18
6
6
1
1
-
-
1
10
2
20
5
50
2
20
11
11
22
22
24
24
29
29
14
14
-
-
3
30
2
20
5
50
-
-
-
-
5
5
11
11
41
41
43
43
-
-
-
-
2
20
1
10
7
70
-
-
1
1
5
5
38
38
56
56
-
-
5
50
3
30
-
-
2
20
11
11
34
34
34
34
17
17
4
4
3T. Teachers should not correct students’ pronunciation
or grammatical errors in class unless these errors
interfere with comprehensibility.
3S. Teachers should not correct students’ pronunciation
or grammatical errors in class unless these errors
interfere with comprehensibility.
4T. Most students feel cheated if a teacher does not
correct the written work they hand in.
4S. I feel cheated if a teacher does not correct the
written work I hand in.
5T. Generally, when students make errors in speaking
the target language, they should be corrected.
5S. When I make errors in speaking this language, I
would like my teacher to correct them.
6T. Generally, when students make errors in writing the
target language, they should be corrected.
6S. When I make errors in writing this language, I
would like my teacher to correct them.
7T. Students prefer to be corrected by their fellow
students in small group rather than by me in front of the
entire class.
7S. I prefer to be corrected by my fellow students in
small group work rather than by my teacher in front of
the entire class.
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Esra Harmandaoğlu ”az, Cem ”alçıkanlı, Paşa Tevfik Cephe –
PERCEPTIONS OF ENGLISH INSTRUCTORS AND LEARNERS ABOUT CORRECTIVE FEEDBACK
8T. Students learn a lot when I correct the errors made
by their fellow students rather than the peer correction.
8S. I learn a lot when my teacher corrects the errors
made by my fellow students in class.
9T. Students learn a lot when I correct the error the
student makes in the class.
9S. I learn a lot when my teacher corrects the errors I
make in class.
-
-
1
10
2
20
6
60
1
10
2
2
6
6
20
20
52
52
20
20
-
-
1
10
1
10
7
70
1
10
-
-
4
4
11
11
53
53
32
32
The first research question is:
1. What are the perceptions of English learners and instructors about corrective
feedback in an EFL setting in Turkey?
The results indicate that learners (70% of the instructors and 43% of the learners) feel
cheated if the teacher does not correct the error. The instructors and learners like
corrective feedback in the class, which has also been revealed in many studies (Leki,
1991; McGargar, 1993; Schulz, 2001). What is more, it can be understood from learner
interviews that some learners in this study want the instructor to be friendly, direct and
explicit when the instructor gives corrective feedback (Lyster, 1998b; Seedhouse, 1997;
Spada, 1997), and to correct the errors gently. In this regard, the learners mention in the
written interview that The teacher should be friendly and tell me the correct form with a
smooth tongue . The teacher s attitude is very important . Errors should be corrected and this
is a good thing .
On the other hand, there are a small number of learners and instructors who are
not so favorable about corrective feedback (30% of the instructors and 13% of the
learners). It can be observed from the written interview results that some learners in this
study feel that the instructor may be critical (n=16), be the only authority in the class
(n=12), not be sincere (n=10) and be friendly (n=14), and not be the only source (n=12).
Furthermore, some learners in this study (n=15) feel like that the instructors criticize
themselves not the errors. One of the learners reports in the written interview If the
teacher targets me all the time, I do not like it. I feel a bit guilty if the teacher always targets me
and tries to correct me all the time because there are other students in the class . ”esides, some
learners feel shy (n=25) and anxious (n=37) while receiving corrective feedback. A
learner expresses in the interview that If the self-confidence of the students is low, then they
may feel offended in the class. Due to this, the teacher should encourage that student. However,
if a student has a high level of self-confidence, that student does not get hurt in error correction .
Because of these factors, a small number of learners do not seem to like error
correction in the class. In this respect, an instructor mentions her technique about how
she gives feedback There are some students who are not open to criticism and other who think
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Esra Harmandaoğlu ”az, Cem ”alçıkanlı, Paşa Tevfik Cephe –
PERCEPTIONS OF ENGLISH INSTRUCTORS AND LEARNERS ABOUT CORRECTIVE FEEDBACK
that they did everything wrong. Firstly, I try to increase the motivation by saying You did it
well! “fter that, I give some feedback . “nother instructor explains her technique that
Generally, if I give oral feedback, I write down the errors to remember. Then, I speak to the
whole class like friends, generally your friends do these kinds of mistakes . While they are
having a group work activity, I wander around and I take some notes. If there is an error made
by only one student, there is no meaning in telling it. But, if the error is recurring, then I tell the
whole class like friends, our students generally make that kind of error . I do not tell them in
person. Generally, it is effective and sometimes the student says it was me . They notice
themselves . It can be concluded from the comments that the instructors seem to believe
the importance of such learner variables as motivation (DeKeyser, 1993) and anxiety
(Horwitz, 2001; Lasagabaster & Sierra, 2005; Sheen, 2008) in the effectiveness of
corrective feedback and language learning process. In addition, the perceptions of the
instructors ally with Calve’s
targeted
as cited in Lyster,
proposition that errors that recur frequently should be
a, p.
. “s is easily seen in the comments that the
instructor’s preference in this study to give non-direct feedback and to encourage to talk
before giving corrective feedback can be assumed as a good way of giving corrective
feedback to such learners who feel shy and anxious.
Another point that seems clear in this study is that the instructor should be the
one who gives corrective feedback because the learners believe that they learn a lot
when the instruction does the correction (80% of the instructors and 85% of the
learners). It can be understood from the written interview that the learners see the
instructor as the one who improves their English (n=90), is trustable in error correction
(n=54), and is the one showing the error (n=82). A learner comments in the interview
that The teacher should emphasize the error and correct all the time . What is more, the
learners think that the instructor should help and guide them in a positive way (n=8).
The last point that must be highlighted is that both most instructors and learners
would prefer teacher correction to peer correction (70% of the instructors and 72% of
the learners). An instructor comments in the interview that I accept them all whatever
they say in terms of logic and accuracy in speaking. I get very angry when peers make such
comments as do not be ridiculous . I am careful about not offending them. “nd I express that the
content is important for me . “nother instructor says that We have some codes beforehand.
We sign an agreement and when something goes wrong, we show them the agreement and they
do not do any offensive behavior in the class . “ learner expresses that Peer correction is
sometimes good but the peer correction after the teacher has corrected it is not pleasant. In
writing that happens but I do not correct it most of the time. It also depends on the person. I
prefer teacher correction to peer correction much more. I do not like to be corrected by my peers
all the time. “nother learner explains that I like it when it happens with my partner or a
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Esra Harmandaoğlu ”az, Cem ”alçıkanlı, Paşa Tevfik Cephe –
PERCEPTIONS OF ENGLISH INSTRUCTORS AND LEARNERS ABOUT CORRECTIVE FEEDBACK
close friend of mine. But if it is out loud in the class, I do not like it . These expressions of the
learners in this study regarding their preference for teacher correction seem to be
parallel with some studies (Nelson & Carson, 1998; Zhang, 1995). Furthermore, it can be
understood from the comments that both sides prefer teacher correction. On the other
hand, this contradicts with the suggestions of peer correction (Jacobs, Curtis, Braine, &
Huang, 1998; Lockhart & Ng, 1992; Mangelsdorf, 1992; Paulus, 1999) and self-correction
(Lasagabaster & Sierra, 2005; Yoshida, 2008). It can be suggested that the instructors and
learners in this study are inclined to a traditional method in which the teacher is seen as
an authority to correct the errors (Schulz, 2001).
The second research question is:
2. What are the similarities and differences of EFL learners’ and instructors’
perceptions about corrective feedback in learning English as a foreign
language in a Turkish setting?
The findings display that the instructors and learners in this study share almost similar
ideas about corrective feedback. Both instructors and learners seem to believe that
students like corrective feedback. Additionally, they think that instructors but not peers
should correct the errors because both instructors and learners think that when the
instructor corrects the errors, the learners learn a lot, instructors should correct learners
and instructors should correct written errors.
In terms of writing, both the instructors and the learners in this study prefer
corrective feedback (80% of the instructors and 94% of the learners). A learner expresses
his opinion about corrective feedback as The teacher should write clearly, show the error,
underlie the wrong one, and correct the word or collocations . “ learner expresses that I
usually use checklist for writing. However, there are recurring written errors, I write them down
and show the correct one like not this, but this is the correct one . I again talk to the whole class
without targeting a person . “nother instructor expresses that she does not show any
tolerance for written errors because In written feedback, we have a checklist and we deal
with many issues. We are a bit harsher in writings because this is the most informal course we
had in this institution . One can agree that both instructors and learners in this study
seem to give much importance to the written feedback. In addition, it should be pointed
out that explicit correction seems to be desired by learners in this study as in some
studies (Lyster, 1998b; Lyster & Saito, 2010; Seedhouse, 1997; Spada, 1997).
On the other hand, there is a perception contradicting between instructors and
learners in this study. It can be acknowledged from the findings that the learners in this
study expect both oral and written feedback from the instructor. A learner in the
interview comments that In writing, spelling, grammar, any mistake should be corrected. If
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PERCEPTIONS OF ENGLISH INSTRUCTORS AND LEARNERS ABOUT CORRECTIVE FEEDBACK
the teachers do not correct my errors, I start to make more errors. I like explicit correction
because I cannot understand some parts. Coding is good but there are some codes we understand
clearly and some we cannot . However, the instructors (50% of them) in this study think
that they should not correct learners’ pronunciation or grammatical errors in class
unless these errors interfere with comprehensibility, which is disagreed by the majority
of the learners (75% of the learners) in this study. An instructor comments in the
interview that The oral feedback I give depends on the task . This perception can indicate
that the instructors should take the instructional setting into consideration (Lyster &
Mori, 2006; Panova & Lyster, 2002; Sheen, 2004). The findings of this study seem to be
parallel with McCargar
and Schulz
’s studies which show that the learners
opt for both oral and written corrective feedback. On the other hand, while the
instructors seem to have a strong belief to give written feedback, they do not prefer oral
correction in the class in order not to disrupt the communication. Also, it can be
understood from the comments that while the learners in this study expect direct and
explicit feedback, the instructors in this study prefer non-direct feedback. From another
point of view, the findings of this study from the aspect of learners contradict with
those of Lasagabaster and Sierra
’s study because the students in that study
demanded not to be corrected all the time in order to be able to communicate however
they want.
Conclusion
The purpose of this study is to find out the perceptions of EFL instructors and learners
about corrective feedback in learning English. It was revealed in the findings that the
instructors and learners share similar perceptions. Both think that the learners like
corrective feedback and prefer teacher correction to peer correction. Furthermore, both
agree that when the instructors correct the errors, the learners learn a lot. In addition,
both believe that the students feel cheated when the instructors do not correct the
learners’ written work. However, they have a disagreement on one statement. While
both instructors and learners think the instructors should correct written errors, only
instructors agree that teachers should not correct students’ pronunciation or
grammatical errors in class unless these errors interfere with comprehensibility but the
learners desire to be corrected. Furthermore, the learners in this study prefer to be
corrected explicitly. What is more, the learners see the instructor as an authority in
corrective feedback and expect the instructors to be friendly, guiding, and direct while
the instructors prefer non-direct feedback. Also, it can be understood that the
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PERCEPTIONS OF ENGLISH INSTRUCTORS AND LEARNERS ABOUT CORRECTIVE FEEDBACK
instructors in this study seem to take learner anxiety, motivation, and instructional
setting into consideration.
All in all, the findings of this study may suggest that the instructors and learners
seem to share similar ideas possibly due to the similar language learning experience. In
addition, there can be some implications for language instructors from this study.
Firstly, it seems important for language instructors to know what their learners expect
in corrective feedback and to form a common understanding with their learners for
increasing the effectiveness of corrective feedback. Secondly, it is good to consider some
other non-language influences such as motivation and anxiety in corrective feedback
and language learning process. Finally, it is advised for language instructors to give
place to their learners’ opinions in order to increase their engagement in language
learning process.
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