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European Journal of Special Education Research ISSN: 2501 - 2428 ISSN-L: 2501 - 2428 Available on-line at: www.oapub.org/edu Volume 2 │ Issue 5 │ 2017 doi: 10.5281/zenodo.830027 ACCESSING LIBRARY SERVICES IN INSTITUTIONS OF HIGHER LEARNING: THE EXPERIENCES OF ZIMBABWE OPEN UNIVERSITY STUDENTS WITH DISABILITIES Sylod Chimhengai Dr,. Centre for Student Management, Zimbabwe Open University, Zimbabwe Abstract: This study sought to examine the experiences by students with disabilities in accessing the library at Zimbabwe Open University, Bulawayo Campus.The survey design was used to examine the experiences of students with disabilities in accessing library services at Zimbabwe Open University library.The sample for this study consisted of twenty-five students with disabilities who have access to Zimbabwe Open University library and ten library staff members who are in contact with the students. These participants were used in this study because they have experiences on how students are accessing library facilities at Zimbabwe Open University library. Questionnaires were used in this research in an effort to reach the respondents.The respondents indicated that, the entrance, restrooms, stairs, elevators and special rooms of the library are not easily accessible to students with disabilities. The library needs to have specially trained staff that assists students with special needs. The library should be stocked with modern equipment like computers with JOS connected to the Internet, books in Braille, books on cassette or CD’s, for use by students with visual impairment, and also, closed caption decoder, hard-wired, personal FM system and telecommunication devices for the hearing impairment. Keywords: disabilities, library, library services, special needs, students with disabilities For downloading the full article, please access the following link: http://oapub.org/edu/index.php/ejse/article/view/894 Copyright © The Author(s). All Rights Reserved. © 2015 – 2017 Open Access Publishing Group 61