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European Journal of Management and Marketing Studies ISSN: 2501 - 9988 ISSN-L: 2501 - 9988 Available on-line at: http://www.oapub.org/soc Volume 2 │ Issue 4 │ 2017 doi: 10.5281/zenodo.1134140 STUDY OF THE ROLE OF BRANDS ON CUSTOMER PURCHASE BEHAVIOR (CPB) Fereydoun Omidi1i, Sahar Baratizadeh2, Masoud Mazraeh3 1 Assistant Prof, Department of Business Administration, Khorramshahr - Persian Gulf International Branch, Islamic Azad University, Khorramshahr, Iran 2 Ph.D. Student, Department of Business Administration, Khorramshahr - Persian Gulf International Branch, Islamic Azad University, Khorramshahr, Iran 3 Ph.D. Student, Department of Business Administration, Khorramshahr - Persian Gulf International Branch, Islamic Azad University, Khorramshahr, Iran Abstract: Customer Purchase Behavior (CPB) and the use of a model to predict it are of the most important commercial goals of manufacturing, service and other organizations and of the most important factors in the formation of work and profitability. Thus, this study examined the factors affecting this component - the effect of the role of commercial brands on CPB. For this purpose, 385 people connected with trading and customers in this area (valid brands customers) of Tehran were selected through convenient sampling and completed the questionnaires. The findings indicated that the manufacturer and the intended organization brand credibility is affected by the CPB and its components, including attitude, social norms and purchasing returns, and the firm's or organization reputation is a strong predictor of CPB. Thus, brand names and their credibility play a crucial role in CPB. Keywords: commercial credibility, consumers' consumption pattern, brand, buyers' attitude, buyers' behavior Copyright © The Author(s). All Rights Reserved. © 2015 – 2017 Open Access Publishing Group 83 Fereydoun Omidi, Sahar Baratizadeh, Masoud Mazraeh STUDY OF THE ROLE OF BRANDS ON CUSTOMER PURCHASE BEHAVIOR (CPB) JEL: D21, L20, E21 1. Introduction The globalization of the economy, the rapid pace of technological change and the explosion of information have led organizations to bear more pressure to stay in the competition. On the other hand, through provision of various ways of gaining excellence, information and communication technology (ICT) has led organizations to increase the level of interactions and improve the quality of the process of progress and development. The necessary component for remaining in the economics and sales of goods and services is having customers and clients (Marten et al., 2015). Thus, product sales, service use and success in the competitive and economic market depend on attracting customers and maintaining customer confidence in the desired product (Jie, 2016). Various business organizations use specific strategies to increase revenue and success to maximize profits and financial and income opportunities (Federo and Carranza, 2016). Thus, it is clear that in the status quo, identification of customers' behavior and their interests and perspectives is essential for business success and economic competitiveness. The main prerequisite for this goal in this area is to use tools to change and identify the customers' interests and tastes to gain power and make drastic changes in this regard (Solomon, 2013). Therefore, the manufacturing and service organizations and companies maintain their commercial and competitive importance through the use of tools and expertise in this field (Martínez et al., 2016). For viewing / downloading the full article, please access the following link: https://oapub.org/soc/index.php/EJMMS/article/view/290 European Journal of Management and Marketing Studies - Volume 2 │ Issue 4 │ 2017 84