European Journal of Social Sciences Studies ISSN: 2501-8590 ISSN-L: 2501-8590 Available on-line at: www.oapub.org/soc Volume 2 │ Issue 6 │ 2017 doi: 10.5281/zenodo.825317 THE STUDY OF INFORMATION TECHNOLOGY EFFECT ON LEATHER PRODUCTION COMPANIES SUPPLY CHAIN CAPACITIES AND PERFORMANCE IN EASTERN AZERBAIJAN PROVINCE, IRAN Sepideh Sagheb M.S. Student, Department of Business Administration-International, Faculty of Management, Central Tehran Branch, Islamic Azad University, Tehran, Iran Abstract: Today, all organizations are somehow exposed to developments in information technology (IT), and the effects of the information and communication technology (ICT) application in all areas of the supply chain, from relationships with suppliers to production and communication with customers, is obvious. In this survey, we study the effect of the use of information technology tools on the capabilities and performance of supply chain in the look of leather production companies in East Azerbaijan province. In this research, we are going to study supply chain communications systems, electronic data interchange, electronic mail, barcode and radio frequency identification in IT instruments and gadget collection; in field of supply chain capabilities, four aspects including the exchange of information, coordination, integration activities and the responsibility of supply chain; and in relation to performance of the supply chain, two performance variables, including sales and marketing performance and financial performance. The results show that based on the research process model, use of information technology (IT) tools have affected on supply chain capabilities and consequently, supply chain performance is also affected. Keywords: information technology, supply chain, supply chain capabilities, supply chain performance, multiple cases studies 1. Introduction Supply chain management is one of the strongest operational paradigms to improve competitive advantages of the manufacturing and service organizations. On current Copyright © The Author(s). All Rights Reserved. © 2015 – 2017 Open Access Publishing Group 101 Sepideh Sagheb THE STUDY OF INFORMATION TECHNOLOGY EFFECT ON LEATHER PRODUCTION COMPANIES SUPPLY CHAIN CAPACITIES AND PERFORMANCE IN EASTERN AZERBAIJAN PROVINCE, IRAN trends, today organizations are not important, rather create value-added in supply chain and its management are main issues. On the other hand, with increasing globalization and international competition and emergence new technologies such as IT, many other policies and past experiences do not have necessary efficient (6). We can say that today almost all organization enterprise to IT developments and the effects of using ICT in all areas of the exhibition chain, from supplier relationships to production and communication with customers, are clear. The use of information technology, whether or not, has influences to improve supply chain management (1). After the introduction, Problem Statement and literature review and then, research method is explained; so, data analysis is expressed and finally, the last part of article is conclusion and recommendation. 1.1 Problem Statement In this survey, we study the effect of the use of information technology tools on the capabilities and performance of supply chain in the look of leather production companies in East Azerbaijan province. In IT instruments and gadget collection that are used in supply chain management, we can refer to supply chain communication systems, electronic data interchange, electronic mail, barcode and radio frequency identification. Supply chain capabilities point out to an organization's ability to identify and exploit of internal and external resources to facilitate the integration of supply chain activities. These capabilities include four dimensions: exchange of information, coordination, integration activities and supply chain responsibility. In this study, the potential of supply chain, play an intermediate role between investments in IT and supply chain performance. In the field of supply chain performance, two variables of function, including sales and marketing performance and financial performance are examined (19). It is necessary to point out that in this study, we have choose people in the supply chain who look at subject in view of companies, as well as raw material suppliers and customers. These people are generally personnel of leather production companies, who are working in the information technology, sales and marketing units. Also, they have been chosen selectively and purposive. For downloading the full article, please access the following link: http://oapub.org/soc/index.php/EJSSS/article/view/152 European Journal of Social Sciences Studies - Volume 2 │ Issue 6 │ 2017 102