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A TRIANGULATED STUDY ON OCCUPATIONAL ENGLISH LANGUAGE NEEDS OF IRANIAN BANK CLERKS


 
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1. Title Title of document A TRIANGULATED STUDY ON OCCUPATIONAL ENGLISH LANGUAGE NEEDS OF IRANIAN BANK CLERKS
 
2. Creator Author's name, affiliation, country Davood Taghipour Bazargani; Assistant Professor in TEFL, Department of English Language, Faculty of Humanities, Rasht Branch, Islamic Azad University, Rasht, Iran
 
2. Creator Author's name, affiliation, country Mina Delchei; MA in TEFL, Department of English Language, Faculty of Humanities, Rasht Branch, Islamic Azad University, Rasht, Iran
 
2. Creator Author's name, affiliation, country Majid Pourmohammadi; Assistant Professor in TESOL, Department of English Language, Faculty of Humanities, Rasht Branch, Islamic Azad University, Rasht, Iran
 
3. Subject Discipline(s)
 
3. Subject Keyword(s) ESP, EOP, needs analysis, present needs, target needs
 
4. Description Abstract Nowadays, English for Specific Purposes (ESP) is a major area of interest worldwide. The researchers believe that ESP is an enterprise involving education, training and practice; it draws upon three major realms of knowledge: language, pedagogy and the students’ specialist areas of interest. This study attempts to investigate the present and target occupational English needs of Iranian bank clerks and also find a significant difference between Iranian bank clerks’ and English for Occupational Purposes (EOP) teachers’ perceptions of present and target occupational English needs. For this purpose, two groups (a total of 60 participants) were studied. The first group included 40 bank clerks out of 10 banks in Rasht, Iran, and the other group included 20 EOP teachers from two Iranian universities in Rasht (Islamic Azad University and University of Guilin). They were MA and PhD holders in English Teaching and Applied Linguistics. The data were collected through two semi-structured interviews and two questionnaires for both EOP teachers and bank clerks. The data were analyzed using the SPSS software, and the results obtained through descriptive and inferential statistics, including the Mann-Whitney U Test, revealed a significant difference between bank clerks’ and EOP teachers’ perceptions of present and target occupational English needs. Therefore, it is proposed that stakeholders consider these perceptual mismatches, as they influence the effectiveness of EOP classes and courses to a great extent.

 

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5. Publisher Organizing agency, location Open Access Publishing Group
 
6. Contributor Sponsor(s)
 
7. Date (YYYY-MM-DD) 2024-05-26
 
8. Type Status & genre Peer-reviewed Article
 
8. Type Type
 
9. Format File format PDF
 
10. Identifier Uniform Resource Identifier https://oapub.org/soc/index.php/EJHRMS/article/view/1723
 
10. Identifier Digital Object Identifier (DOI) http://dx.doi.org/10.46827/ejhrms.v8i1.1723
 
11. Source Title; vol., no. (year) European Journal of Human Resource Management Studies; Vol 8, No 1 (2024)
 
12. Language English=en en
 
13. Relation Supp. Files
 
14. Coverage Geo-spatial location, chronological period, research sample (gender, age, etc.)
 
15. Rights Copyright and permissions Copyright (c) 2024 European Journal of Human Resource Management Studies
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