QUALITY MANAGEMENT PRACTICES AND ORGANIZATION PERFORMANCE: A CRITICAL REVIEW OF LITERATURE
| Dublin Core | PKP Metadata Items | Metadata for this Document | |
| 1. | Title | Title of document | QUALITY MANAGEMENT PRACTICES AND ORGANIZATION PERFORMANCE: A CRITICAL REVIEW OF LITERATURE |
| 2. | Creator | Author's name, affiliation, country | Beatrice Chelangat; Kabarak University, Kenya |
| 3. | Subject | Discipline(s) | |
| 3. | Subject | Keyword(s) | quality management practices, organization performance, resource-based view |
| 4. | Description | Abstract | With an increasingly competitive and tumultuous business environment, organizations need to continuously reassess the suitability of their strategies in meeting the ever-changing customer requirements. This study sought to carry out a literature review on quality management practices, organization culture and organization performance with an aim of establishing the existing relationship among them. In so doing, the study was guided by the resource-based view and contingency theories. From the study, it was established that a consensus exists among extant literature that both quality management practices (QMPs) organization performance. When implemented, QMPs are expected to improve the quality of output by improving the efficiency of processes, reducing errors, enhancing timely operations and response. Based on these findings, it is concluded that implementing QMPs on their own can lead to an increase in different measures of organization performance. However, it also seems that OC moderates the relationship between QMPs and firm performance.
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| 5. | Publisher | Organizing agency, location | Open Access Publishing Group |
| 6. | Contributor | Sponsor(s) | |
| 7. | Date | (YYYY-MM-DD) | 2022-03-07 |
| 8. | Type | Status & genre | Peer-reviewed Article |
| 8. | Type | Type | |
| 9. | Format | File format | |
| 10. | Identifier | Uniform Resource Identifier | https://oapub.org/soc/index.php/EJMMS/article/view/1231 |
| 10. | Identifier | Digital Object Identifier (DOI) | http://dx.doi.org/10.46827/ejmms.v7i2.1231 |
| 11. | Source | Title; vol., no. (year) | European Journal of Management and Marketing Studies; Vol 7, No 2 (2022) |
| 12. | Language | English=en | en |
| 13. | Relation | Supp. Files | |
| 14. | Coverage | Geo-spatial location, chronological period, research sample (gender, age, etc.) | |
| 15. | Rights | Copyright and permissions |
Copyright (c) 2022 Beatrice Chelangat This work is licensed under a Creative Commons Attribution 4.0 International License. The research works published in this journal are free to be accessed. They can be shared (copied and redistributed in any medium or format) and\or adapted (remixed, transformed, and built upon the material for any purpose, commercially and\or not commercially) under the following terms: attribution (appropriate credit must be given indicating original authors, research work name and publication name mentioning if changes were made) and without adding additional restrictions (without restricting others from doing anything the actual license permits). Authors retain the full copyright of their published research works and cannot revoke these freedoms as long as the license terms are followed. |