ANALYSIS OF DISTANCE EDUCATION STUDENTS’ OPINIONS AND SATISFACTION LEVELS OF THEIR PROGRAMS

Betül Tonbuloğlu, Aysun Gürol

Abstract


Evaluation of opinions and satisfaction levels of students who continue their education through distance education programs is crucial in detecting the problems encountered in the programs and in improving them. The purpose of this study is to identify student evaluations and satisfaction levels concerning the pedagogical dimension of distance education programs. The single screening model was used in this quantitative study. The criterion sampling method, one of the purposeful sampling methods, was used in determining the universities whose distance education system would be examined. The study population consisted of universities offering distance education in Istanbul; the study sample consisted of 5 universities, among universities with at least 3 years distance education experience, which offered at least one of the associate degree, bachelor’s degree or master’s degree programs online and which had various learning management systems. The satisfaction questionnaire, developed by the researcher, was used as the data collection instrument; the pilot study of the questionnaire was applied on 194 distance education program students. The Cronbach alpha coefficient was observed to be 0.988 and the questionnaire was accepted to be reliable. Data were collected from 533 students studying in the distance education programs in the universities within the study sample. Data collected from the questionnaire were analyzed through the SPSS (Version 20) software. Findings suggest that students find it necessary to develop distance education programs in course design and content, the teaching and learning process, educational materials, the support provided and assessment-evaluation. It is suggested that evaluating distance education programs in regular intervals and making improvements based on evaluation findings will enhance the quality of the education provided. 

 

Article visualizations:

Hit counter


Keywords


distance education, program evaluation, satisfaction questionnaire, student opinions

References


Anderson, H. M., Cain, J. ve Bird, E. (2005). Online course evaluations: Review of literature and a pilot study. American Journal of Pharmaceutical Education, 69(1), 34-43.

Armutlu, H. & Akçay, M. (2012). Uzaktan Eğitimde Kaynak Yönetimi [Resource Management in Distance Education]. XIV. Akademik Bilişim Konferansı Bildiri Kitapçığı [Academic Computing Conference Proceedings Handbook]. (1st edition). (Ed: M. Akgül, U. Çağlayan, E. Derman, A. Özgit, Ş. Güven, K. Kahraman). Usak University.

Bakioğlu, A. ve Can, E. (2011). Açıköğretimde Ölçme ve Değerlendirme: Problemler ve Öneriler [Measurement and Evaluation in Public Education: Problems and Suggestions]. Uluslararası Yükseköğretim Kongresi:Yeni Yönelişler ve Sorunlar [International Higher Education Congress: New Trends and Issues]. 27-29 May 2011, Istanbul: Turkey.

Büyüköztürk, Ş. (2005). Anket geliştirme [Survey development]. Türk Eğitim Bilimleri Dergisi [Turkish Journal of Educational Sciences], 3(2), 133-151.

Can, E. (2012). Açık ve Uzaktan Eğitimde Akreditasyon Yeterlilik Düzeyinin İncelenmesi [Investigation of the Open and Distance Education Accreditation Proficiency Level]. Unpublished PhD Thesis. Marmara University, Institute of Education Sciences, Istanbul.

Cohen, L., Manion, L., & Morrison, K. (1997). Methodology of educational research. Athens: Ekfrasi.

Çağıltay, K. (2001). Uzaktan Eğitim: Başarıya Giden Yol Teknolojide mi, Yoksa Pedagojide mi? [Distance Education: Does the The Road to Success Technology, the Pedagogical Or is it?]. Retrieved from http://ocw.metu.edu.tr/file.php/118/Week10/Cagiltay.pdf on 16.07.2015.

Galusha, J.M. (1997). Barriers to learning in distance education. Interpersonal Computing and Technology: An Electronic Journal for the 21st Century, 5(3-4), 6-14.

Karasar, N. (1999). Bilimsel Araştırma Yöntemi: Kavramlar, İlkeler,Teknikler [Research Methods: Concepts, Principles, Techniques]. Ankara: Nobel Publications.

Karataş, S. (2005). Deneyim eşitliğine dayalı internet temelli ve yüz yüze öğrenme sistemlerinin öğrenci başarısı ve doyumu açısından karşılaştırılması [Comparison of internet-based learning systems and face to face learning systems in terms of student achievement and satisfaction]. Unpublished PhD Thesis, Institute of Education Sciences, Ankara.

Kaya, Z. (2002). Distance Education. Ankara: PegemA Publishing.

Kaya, Z., & Tan, S. (2014). New Trends of Measurement and Assessment in Distance Education. Turkish Online Journal of Distance Education, 15(1), 206-217.

Lentell, H. (2012). Distance Learning in British Universities: is it possible?. Open Learning: The Journal of Open, Distance and e-Learning, 27(1), pp.23-36.

Li, X. (2009). Review of distance education used in higher education in China. Asian Journal of Distance Education, 7(2), 22-27.

Middlehurst, R., Woodfield, S., (2004). International Quality Review and Distance Learning: Lessons From Five Countries. Centre For Policy and Change In Tertiary Education, University of Surrey, CHEA Occasional Paper, USA.

Oliver, E. (2015). Alternative assessment for effective open distance education.Unpublished Master Dissertation, University Of South Africa

Palloff, R.M. & Pratt, K. (1999). Building learning communities in cyberspace: Affective strategies for online classroom. San Francisco: Jossey-Bass

Patton, M. Q. (2014). Nitel araştırma ve değerlendirme yöntemleri. (3. baskıdan çeviri). (M. Bütün ve S. B. Demir, Çev.) Ankara: Pegem Academy.

Rivera, J.C., McAlister, M.C., & Rice, M.L. (2002). A comparison of student outcomes and satisfaction between traditional and web-based course offerings. Online Journal of Distance Learning Administration, 5(3).

Rumble, G. (2001). The costs and costing of networked learning.

Sanders, J. R. ve Nafziger, D. N. (1976). A basis for determining the adequacy of evaluation design. Occasional paper, 6, Kalamazoo: Western Michigan University Evaluation Center.

Schrum, L. (1999). Trends in distance learning: Lessons to inform prac-tice. In Branch, R.M. & Fitzgerald, M.A (Eds.). Educational media and technology yearbook, 24, 11-16.

Thomas, R. M. (1998). Conducting educational research: A comparative view. West Port, Conn: Bergin & Garvey.

Uşun, S. (2006). Uzaktan Eğitim [Distance Education]. Ankara: Nobel Publishing.

Uşun, S. (2012). Eğitimde Program Değerlendirme, Süreçler Yaklaşımlar ve Modeller [Curriculum Assessment, Process, Approach and Models].Ankara: Anı Publishing.

Wetzel, D. R. (2009). Top 10 Distance Education Programs. Retrieved from https://suite.io/david-r-wetzel/1e1520x on 15.04.2015.

Worthen, B. R., Borg, W. R. & White, K. (1993). Measurement and evaluation in the schools. NY: Longman Publishing Group.


Refbacks

  • There are currently no refbacks.


 

 

 

 

Copyright © 2015. European Journal of Open Education and E-learning Studies (ISSN 2501-9120) is a registered trademark of Open Access Publishing GroupAll rights reserved.

This journal is a serial publication uniquely identified by an International Standard Serial Number (ISSN) serial number certificate issued by Romanian National Library (Biblioteca Nationala a Romaniei). All the research works are uniquely identified by a CrossRef DOI digital object identifier supplied by indexing and repository platforms.

All the research works published on this journal are meeting the Open Access Publishing requirements and can be freely accessed, shared, modified, distributed and used in educational, commercial and non-commercial purposes under a Creative Commons Attribution 4.0 International License (CC BY 4.0).

 

   



Flag Counter