EXPLORING THE USE OF COMMUNICATION STRATEGIES IN ORAL COMMUNICATION

Nur Fadzilah Muhamad Zamani, Noor Hanim Rahmat, Mok Soon Sim, Susanna Bithiah Varma Bithiah, Madaha Hanafi@Mohd Ghani, Aina Athirah Rozman Azram

Abstract


There are many types of oral communicant, and they serve different functions. In the classroom settings, one-to-one communication between students and instructors or even between students and their peers are important interactions. For effective communication to take place, the speakers need to use communication strategies. What are some aspects that hinder or encourage effective communication? This study is done to explore the communication strategies used by learners in the classroom context. In the context of this study, two views of communication strategies are investigated, and they are (a) Interactional view, which is used to avoid disruptions in communication, and (b) Psycholinguistic view which is used to solve the communicator’s problem to fill in the gaps in communication. The instrument used in this study is a survey with two main sections: interactional view and psycholinguistic view. The interactional view is measured by 12 items while the psycholinguistic view is measured by 14 items. Findings revealed interesting discoveries about the interactional and psycholinguistic views when it comes to the use of communication strategies to help language learners reduce their fear of learning the language. The findings bear interesting implications in the teaching of language to provide learners with a positive learning experience.

 

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Keywords


classroom, oral communication, communication strategies, interactional view, psycholinguistic view

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References


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DOI: http://dx.doi.org/10.46827/ejfl.v6i2.4320

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