Rashid Hamdan Rashid Al Shehhi, S. M. Ferdous Azam


In the current time, the business environment is far away from being static since it is continuously going through and experiencing changing situations. Therefore, a company needs to perform multiple tasks to produce the products or services they offer. One individual cannot perform this. Therefore, the entire operation depends on the combination of the right people with the right qualification to do the job well. Hence, the primary objective of this study was to investigate the dimensions of TQM in the Sultanate of Oman Agriculture and Fisheries context. A self-administered questionnaire was developed basing on the literature review. A random sampling method was used to select the samples for this study. All the questions were tested for reliability, validity and unidimensionality through confirmatory factor analysis. Finally, SEM analysis was carried out to test the proposed model for TQM. This study proposed five sub-constructs for TQM. Therefore, proper TQM policies need to identify which will lead any organisations towards success.


JEL: O13; Q10; Q15; O10


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TQM strategy, employee retention, employee assessment, employee management, and TQM developments

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