EFFECT OF ADVERTISING EFFECTIVENESS VIA MOBILE SOCIAL NETWORKS (SNS) ON BRAND EQUITY AND THE BEHAVIORAL INTENTIONS OF ONLINE CONSUMERS

Nesrine Mzid

Abstract


This research aims to determine the impact of advertising effectiveness via the mobile social network service (SNS) on brand equity, namely brand value, brand image and equity value. It also focuses on the treatment of the hypothetical relationship between advertising effectiveness and the behavioral intentions of online consumers. A quantitative study was conducted on 430 Tunisian online consumers in the North African context who frequently use their mobile phones. The method of structural equations based on the AMOS approach was deployed for data analysis. The results reveal that the effectiveness of mobile advertising via social network services (SNS) positively affects brand value, brand image and equity value. The results show that an effective advertising message transmitted via social networks has no effect on the purchase intentions of online consumers. This research fills the gap in the literature by examining the simultaneous impact of the effectiveness of advertising via social networks on brand equity and purchase intentions in a North African context that is still very rare.

 

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Keywords


mobile advertising, Mobile Social Network Service (SNS), advertising effectiveness, brand equity, consumer behavioral intentions, North African

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DOI: http://dx.doi.org/10.46827/ejmms.v9i3.1890

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