Ali Ahmed Alawi Ali Al Mansoori, Mohd Shukri Ab Yazid, Ali Khatibi, S. M. Ferdous Azam


The purpose of this study is to determine the determinants of knowledge management strategies towards organizational performance in Abu Dhabi government entities. After proposing a testable conceptual framework, this study initiated to propose the research framework by an Exploratory Factor Analysis (EFA), where the items of the further research can have some light to move forward. The sample size was 331 for this study and simple random sampling was employed. For this research, the findings show that, Knowledge Management Structure, Knowledge Management Practice, Knowledge and Management Strategy are the important aspects of Organizational Performance in Abu Dhabi government entities. This research has contributed to the existing knowledge by proposing an empirically validated research model which could be an important execution tool for the success of government entities performance.


Article visualizations:

Hit counter



knowledge management, organizational performance, government entities, Abu Dhabi


Alavi, M. & Leidner, D. E. (2001). Review: knowledge management and knowledge management systems: conceptual foundations and research issues. MIS Quarterly, 25(1), 107-136.

Allee, V. (1997). The Knowledge Evolution: Expanding Organizational Intelligence. Boston: Butterworth-Heinemann.

Azam, S. M. F. and Moha Asri A., (2015). ”Differential Roles between Owner and Manager in Financial Practice That Contributes to Business Success: An Analysis On Malaysian Small Business”, Accepted in European Journal of Social Sciences Education and Research for the upcoming volume.

Azam, S. M. F., Haque, A., Sarwar, A. and Anwar, N. (2014), “Training Program Effectiveness of Service Initiators: Measuring Perception of Female Employees of Bank Using Logistic Approach”, Asian Research Journal of Business Management, 1 (2): 98-108

Beckman, T. (1997). A methodology for knowledge management. International Association of Science and Technology for Development, AI and Soft Computing Conference, Banff.

Bhagat, R. S., Kedia, B. L., Harveston, P. D., & Triandis, H. C. (2002). Cultural variations in the cross-border transfer of organizational knowledge. The Academy of Management Review, 27(2), 204-221.

Bhatt, G. (2001). Knowledge management in organizations: examining the interaction between technologies, techniques, and people. Journal of Knowledge Management, 5(1), 68-75.

Bhattacherjee, A. (2012). Social Science Research: Principles, Methods, and Practices 2nd Edition.

Byrne, B. M. (2010). Structural Equation Modelling with AMOS: Basic Concepts, Applications, and Programming (2nd ed.). New York: Routledge.

Cavaleri, S. & Reed, F. (2000) Designing Knowledge Generating Process, Knowledge and Innovation, Journal of the KMCI, 1(1), 109-131.

Dahari, Z., Rahman, S. and Azam, S. M. F. (2011), ”Customer satisfaction with mobile phone operators: an exploratory study in Kuala Lumpur”, Malaysia. Indian Journal of Marketing, 41 (5). pp. 39-47.

Davenport, T. H. & Prusak, L. (1998). Working Knowledge: How Organizations Manage What They Know. Boston: Harvard Business School Press.

Davenport, T., De Long, D., & Beers, M. (1998). Successful knowledge management projects. Sloan Management Review, 39(2), 43-57.

Drucker, P. F. (1993). The Post Capitalist Society. Oxford: Butterworth-Heinemann.

Grover, V., & Davenport, T. H. (2001). General perspective on knowledge management: fostering a research agenda. Journal of Management Information Systems, 18(1), 5-21.

Gupta, B., Iyer, L. S., & Aronson, J. E. (2000). Knowledge management: practices and challenges. Industrial Management & Data Systems, 100(1), 17-21.

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis: A Global Perspective (7th Global ed.). Upper Saddle River: Pearson Prentice-Hall.

Handic, Lagumdzija and Eljo, 2008, Auditing knowledge management practices: model and application. Knowledge Management Research & Practice 6(1), 90–99

Haque A., Sarwar, A., Azam, S. M. F. and Yasmin, F. (2014), “Total Quality Management Practices in the Islamic Banking Industry: Comparison between Bangladesh and Malaysian Islamic Bank”, International Journal of Ethics in Social Sciences, Vol. 2 No. 1, pp.5-18.

Haur, C. H., Khatibi, A. and Azam, S. M. F. (2017), “Antecedents of Consumers’ Perception towards Online Advertising in Malaysia: The Structure Equation Modeling Approach”, European Journal of Management and Marketing Studies, 2 (3): 15-30

Holm, J. (2001). Capturing the spirit of knowledge management. Paper presented at the American Conference on Information Systems, Boston, MA, August 3-5.

Horwitch, M., & Armacost, R. (2002). Helping knowledge management be all it can be. Journal of Business Strategy, 23(3), 26-32.

Hung, Y., Huang, S., Lin, Q., & Tsai, M. (2005). Critical factors in adopting a knowledge management system for the pharmaceuticals industry. Industrial Management and Data Systems, 105(2), 164-183.

Jackson, S. E., Hitt, M. A., & DeNisi, A. S. (2003). Managing knowledge for sustained competitive advantage: designing strategies for effective human resource management, Jossey-Bass, San Francisco.

Kline, R. B. (2011). Principles and Practice of Structural Equation Modelling (3rded.). New York: The Guilford Press.

Leonard, D. & Sensiper, S. (1998). The role of tacit knowledge in group innovation. California Management Review, 40(3), 112-132.

Liebeskind, J. P. “Knowledge, strategy, and the theory of the firm,” Strategic Management Journal (17: Winter), 1996, pp. 93-107.

Malhotra, Y. (1998). Deciphering the knowledge management hype. Journal for Quality and Participation, 21(4), 58-60.

McGill, M. E., Slocum, J. W., & Lei, D. (1992). Management practices in learning organizations. Organizational Dynamics, 21(1), 4-17.

Moha Asri A. and Azam, S. M. F., (2015).”Mediating Relationship of Financial Practice between Financial Knowledge and Business Success: An Empirical Study on Malaysian Small Business”, Accepted in Australian Academy of Business and Economics Review (AABER) for the upcoming volume.

Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company. Oxford: Oxford University Press.

Sankaran, G. (2006). Knowledge diffusion from DBA research. actKM Online Journal of Knowledge Management, 3(1), 26-34.

Sekaran, U., & Bougie, R. (2010). Research methods for business: a skill-building approach (5th ed.). Haddington: John Wiley & Sons.

Sharkie, R. (2003). Knowledge creation and its place in the development of sustainable competitive advantage. Journal of Knowledge Management, 7(1), 20-31.

Tarofder, A. K. and Azam, S. M. F. and Jalal, A. N. (2017), “Operational or Strategic Benefits: Empirical Investigation of Internet Adoption in Supply Chain Management”, Management Research Review, 40 (1): 28-52

Tham, J., Yazid, M. S. A, Khatibi, A. A. and Azam, S. M. F. (2017), “Internet and Data Security – Understanding Customer Perception on Trusting Virtual Banking Security in Malaysia”, European Journal of Social Sciences Studies, 2 (7): 186-207

Tsoukas, H., & Vladimirou, E. (2001). What is organizational knowledge? Journal of Management Studies, 38(7), 973-993.

van Zolingen, S. J., Streumer, J. N., & Stooker, M. (2001). Problems in knowledge management: A case study of a knowledge-intensive company. International Journal of Training and Development, 5(3), 168-184.

Zainudin, A. (2012). A Handbook on SEM: Structural Equation Modelling Using Amos Graphics (4th ed.). Kelantan: University Technology MARA Press.

Zander, U., and Kogut, B. (1995). “Knowledge and the speed of the transfer and imitation of organizational capabilities: An empirical test,” Organization Science (6:1), pp. 76-92

DOI: http://dx.doi.org/10.46827/ejmms.v0i0.303


  • There are currently no refbacks.

Copyright (c) 2018 Ali Ahmed Alawi Ali Al Mansoori, Mohd Shukri Ab Yazid, Ali Khatibi, S. M. Ferdous Azam

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

The research works published in this journal are free to be accessed. They can be shared (copied and redistributed in any medium or format) and\or adapted (remixed, transformed, and built upon the material for any purpose, commercially and\or not commercially) under the following terms: attribution (appropriate credit must be given indicating original authors, research work name and publication name mentioning if changes were made) and without adding additional restrictions (without restricting others from doing anything the actual license permits). Authors retain the full copyright of their published research works and cannot revoke these freedoms as long as the license terms are followed.

Copyright © 2017-2023. European Journal of Management and Marketing Studies (ISSN 2501 - 9988) is a registered trademark of Open Access Publishing GroupAll rights reserved.

This journal is a serial publication uniquely identified by an International Standard Serial Number (ISSN) serial number certificate issued by Romanian National Library. All the research works are uniquely identified by a CrossRef DOI digital object identifier supplied by indexing and repository platforms. All the research works published on this journal are meeting the Open Access Publishing requirements and standards formulated by Budapest Open Access Initiative (2002), the Bethesda Statement on Open Access Publishing (2003) and  Berlin Declaration on Open Access to Knowledge in the Sciences and Humanities (2003) and can be freely accessed, shared, modified, distributed and used in educational, commercial and non-commercial purposes under a Creative Commons Attribution 4.0 International License. Copyrights of the published research works are retained by authors.