A CONCEPTUALIZATION OF KNOWLEDGE MANAGEMENT STRATEGY TOWARD ORGANIZATION PERFORMANCE IN THE LIBYAN TRANSPORTATION INDUSTRY

Ahmad Mohamad Omar Omran, S. M. Ferdous Azam

Abstract


This conceptual paper aims to examine the relationship between the knowledge management strategy and organizational performance in Libya transportation industry. Libya’s government policy proposals for public organisation reform have largely failed to encourage the development of information. The transport industry is suffering from a shortage of backward-integrated equipment. Most Arab nations have inherited their transparent authoritative practises from their previous founder legacies. This is despite the way in which the region needs knowledge management as never before due to the evolving way of global aggression. Also, the introduction and use of different information technologies in an enterprise will be the key to conducting knowledge management activities in the transport industry. The promotion of trust among members of intra- and inter-organizational teams is of primary concern for the establishment of a strong and sound knowledge base. It takes some time to establish a desired knowledge culture for the sharing of knowledge and exchange of knowledge. However, only a small section of the public would appreciate gains and any aspect of it could be overlooked by the rest. It should strive to develop the academic resources of the general public and involve people in basic leadership in general.

JEL: L10; L25; L91

Article visualizations:

Hit counter


Keywords


knowledge management strategy, organizational performance, transportation industry, Libya

Full Text:

PDF

References


Ahn, T., Seewon, R., & Ingoo, H. (2004). The impact of the online and offline features on the user acceptance of internet shopping malls. Electronic Commerce Research and Applications, 3 (4), 405-420.

Al-Alawi, A. I., Al-Marzooqi, N. Y., and Mohammed, Y. F. (2007). Organizational Culture and Knowledge Sharing: Critical Success Factors. Journal of Knowledge Management, (11:2), pp. 22-42.

Al-Shammari, M. (2015). Implementing a knowledge-enabled CRM strategy in a large company: A case study from a developing country, in Murray, J. (Ed.), Case Studies in Knowledge Management, 249-278, Idea Group Publishing.

Azam, S. M. F., Mohd Shukri, S., & Ab Yajid, M. S. (2020). The impact of dynamic factors on the successful implementation of SAP. International Journal of Psychosocial Rehabilitation, 24(7), 5366–5376. https://doi.org/10.37200/IJPR/V24I7/PR270497.

Azam, S. M. F. and Moha Asri A. (2015). Differential Roles between Owner and Manager in Financial Practice That Contributes to Business Success: An Analysis on Malaysian Small Business, Academic Journal of Interdisciplinary Studies, 4 (1 S2): 123-134.

Azam, S. M. F., & Yusoff, S. K. M. (2020). Investment and financing analysis of automotive industry of China. International Journal of Psychosocial Rehabilitation, 24(7), 4848–4857. https://doi.org/10.37200/IJPR/V24I7/PR270464.

Azam, S. M. F., Haque, A., Sarwar, A. and Anwar, N. (2014), Training Program Effectiveness of Service Initiators: Measuring Perception of Female Employees of Bank Using Logistic Approach, Asian Research Journal of Business Management, 1 (2): 98-108

Barney, J. B. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99-120.

Bhatt, G. (2020). Knowledge management in organizations: examining the interaction between technologies, techniques, and people. Journal of Knowledge Management, 5(1), 68-75.

Bogner, W. C., Thomas, H., & McGee, J. (2019). Competence and Competitive Advantage toward a Dynamic Mode. British Academy of Management, 10, 275-290.

Boyer, K. K., Olson, J. R. (2020). Drivers of Internet Purchasing Success. Production and Operations Management, 11(4), 480-498.

Buonanno, G., Faverio, P., Pigni, F., Ravarini A., Sciuto D., & Tagliavini, M. (2015). Factors affecting ERP system adoption. Journal of Enterprise Information Management, 18(4), 384- 392.

Chun, L., Tham, J. and Azam S. M. F. (2019). Corporate Competence Determining Factors in China Telecom Industry in Achieving Customer Satisfaction, European Journal of Management and Marketing Studies, 4 (3), pp.75-101

Collis, D. J., & Montgomery, C. A. (1995). Competing on Resources: Strategy in the 2020s. Harvard Business Review, July-Aug, 118-128.

Conner, K. R., & Prahalad, C. K. (1996). A resource-Based theory of the firm: knowledge versus opportunism. Organization Science. 7(5), 477-501.

Davis, F. D. (1989). Perceived usefulness, perceived ease of use and user acceptance of information technology. MIS Quarterly, 13(3), 319-339.

De Silva, A. D. A., Khatibi, A. and Azam, S. M. F. (2017). Do the Demographic Differences Manifest in Motivation to Learn Science and Impact on Science Performance? Evidence from Sri Lanka, International Journal of Science and Mathematics Education, 16(S1), 47–67.

Dewi, N, Azam, S. M. F. and Yusoff, S. K. M. (2019). Factors influencing the information quality of local government financial statement and financial accountability, Management Science Letters, 9 (9): 1373-1384.

Fishbein, M., & Ajzen, I. (1975). Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. MA: Addison-Wesley.

Gold, A. H., Malhotra, A., & Segars, A. (2001). Knowledge management: An organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185-214.

Gupta, A. K., & Govindarajan, V. (2020). Knowledge management’s social dimension: Lessons from Nucor Steel, Sloan Management Review, 42(1), 71-80.

Harrison, T., & Waite, K. (2015). Critical factors affecting intermediary web site adoption: understanding how to extend e-participation. Journal of Business and Industrial Marketing, 120(4/5), 187-199.

Haur, C. H., Khatibi, A. and Azam, S. M. F. (2017). Antecedents of Consumers’ Perception towards Online Advertising in Malaysia: The Structure Equation Modeling Approach, European Journal of Management and Marketing Studies, 2 (3): 15-30.

Holowetzki, A. (2020). The relationship between knowledge management and organizational culture: an examination of cultural factors that support the flow and management of knowledge within an organization’, Applied Information Management, University of Oregon, Eugene, OR, available at: http://aim.uoregon.edu/research/pdfs/Holowetzki2020.pdf.

Hoopes, D. G., Madsen, T. I., & Walker, G. (2003). Introduction to the Special Issue: Why is there a resource-based view? Toward a theory of competitive heterogeneity. Strategic Management Journal, 24(10), 889.

Huang, E. (2008). Use and gratification in e-consumers. Internet Research, 18(4), 405-426.

Jarvenpaa, S. L., & Staples, D. S. (2020). The use of collaborative electronic media for information sharing: an exploratory study of determinants. Strategic Information Systems, 9, 129-154.

Katukurunda, K. G. W. K., Yajid, S. M. A, Khatibi, A. and Azam, S. M. F. (2019). Students’ Satisfaction towards Biosystems Technology; Does Programme Quality Matters? (Evidence from Sri Lankan Perspectives), European Journal of Open Education and E-learning Studies, 3 (2): 174-190.

Kuruwitaarachchi, N., Yajid, S. M. A, Khatibi, A. and Azam, S. M. F. (2019). Enhance the use of Internet Based Advanced Communication Technologies in Small and Medium Scale Enterprises in Sri Lanka, European Journal of Social Sciences Studies, 3 (2): 44-57.

Lai, C. F. A., & Pires, G. (2017). Testing of a model evaluating e-Government portal acceptance and satisfaction. The Electronic Journal Information Systems Evaluation,13(1), 35-46.

Lee, H. & Choi, B. (2003). Knowledge management enablers, processes, and organisational performance: an integrative view and empirical examination. Journal of Management Information Systems, 20(1), 179-228.

Lewin, K. (1951) Field theory in social science; selected theoretical papers. D. Cartwright (ed.). New York: Harper & Row.

Lin, H. F. (2016). Impact of organisational support on organisational intention to facilitate knowledge sharing. Knowledge Management Research and Practice, 4(1), 26-35.

Lopez, S. P., Peon, J. M. M., & Ordas, C. J. V. (2004). Managing knowledge: the link between culture and organizational learning. Journal of Knowledge Management, 8(6), 93-104.

Maghfuriyah, A., Azam, S. M. F. and Shukri, S. (2019). Market Structure and Islamic Banking Performance in Indonesia: An Error Correction Model, Management Science Letters, 9 (9): 1407-1418.

Malhotra, N. K. (2020). Marketing Research: An Applied Orientation. 5th ed., Upper Saddle River, NJ: Prentice-Hall.

Mason, D., & Pauleen, D. J. (2003). Perceptions of knowledge management: A qualitative analysis. Journal of Knowledge Management, 7(4), 38-48.

Murray, P., & Donegan, K. (2003). Empirical linkages between firm competencies and organizational learning. The Learning Organization, 10(1), 51-62.

Nguyen, H. N., Tham, J, Khatibi, A. and Azam, S. M. F. (2019). Enhancing the Capacity of Tax Authorities and its Impact on Transfer Pricing Activities of FDI Enterprises in Ha Noi, Ho Chi Minh, Dong Nai, and Binh Duong Province of Vietnam, Management Science Letters, 9 (8): 1299-1310

Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company. Oxford: Oxford University Press.

Obaisat, H. (2015). Organizational Culture Impact of Organizational Knowledge Exchange: Applied Study within the Context of Free Zones, Corporation Knowledge and Studies Corporation, Jordan.

Pambreni, Y., Khatibi, A., Azam, S. M. F. and Tham, J. (2019). The Influence of Total Quality Management toward Organization Performance, Management Science Letters, 9 (9): 1397-1406.

Polanyi, M. (1966). The Tacit Dimension. London: Routledge & Kegan Paul.

Politis, J. D. (2003). The connection between trust and knowledge management: what are its implications for team performance? Journal of Knowledge Management, 7 (5), 55-66.

Prahalad, C. K., and Hamel, G. (2020). The Core Competence of the Corporation. Harvard Business Review, 68(3), 79-91.

Rachmawati, D., Shukri, S., Azam, S. M. F. and Khatibi, A. (2019). Factors Influencing Customers’ Purchase Decision of Residential Property in Selangor, Malaysia, Management Science Letters, 9 (9): 1341-1348.

Richey, R. G., Tokman, M., & Skinner, L. R. (2018). Exploring technological readiness in retail-supplier partnerships: how technology utilization can impact retailer performance. Journal of Business Research, 61(8), 842-849.

Robbins, S. P. (2018). Organisational Behaviour: Concepts, Controversies, Applications, (11th Ed.). New Jersey: Prentice Hall.

Simonin, B. L. (1997). The importance of collaborative know-how: An empirical test of the learning organisation. Academy of Management Journal, 40(5), 1150-1174.

Sinkula, J. M. (1994). Market information processing and organizational learning. Journal of Marketing, 58, 46-55.

Sundarraj, R. P., & Wu, J. (2015). Using information-systems constructs to study online- and telephone-banking technologies. Electronic Commerce Research and Applications, 4(4), 427-443.

Takeuchi, H., & Nonaka, I. (2004), Hitotsubashi on Knowledge Management. Singapore: John Wiley.

Tham, J., Yazid, M. S. A, Khatibi, A. A. and Azam, S. M. F. (2017). Internet and Data Security – Understanding Customer Perception on Trusting Virtual Banking Security in Malaysia, European Journal of Social Sciences Studies, 2 (7): 186-207

Tiwana, A. (2020). The Knowledge Management Toolkit – Practical Techniques for Building a Knowledge Management System. New Jersey: Prentice Hall.

Tracey, J. B., Tannenbaum, S. I., & Kavanagh, M. J. (1995). Applying trained skills on the job: The importance of the work environment. Journal of Applied Psychology, 30(2), 239-252.

Tsai, M. T., & Lee, K. W. (2016). A study of knowledge internalization: from the perspective of learning cycle theory. Journal of Knowledge Management, 10(3), 57-71.

Tung, (2008). An extension of trust and TAM model with IDT in the adoption of the electronic logistics information system in HIS in the medical industry. International Journal of Medical Informatics,77(5), 324-335.

Turban, E., & Aronson, J. E. (2001). Decision Support Systems and Intelligent Systems, 6th Ed., New Jersey: Prentice Hall.

Udriyah, U., Tham, J. and Azam, S. M. F. (2019). The Effects of Market Orientation and Innovation on Competitive Advantage and Business Performance of Textile SMEs, Management Science Letters, 9 (9): 1419-1428.

van Zolingen, S. J., Streumer, J. N., & Stooker, M. (2001). Problems in knowledge management: A case study of a knowledge-intensive company. International Journal of Training and Development, 5(3), 168-184.

von Krogh, G., & Roos, J. (1995). A Perspective on Knowledge, Competence and Strategy. Personnel Review, 24(3), 56-76.

Walczak, S. (2015). Organizational Knowledge Management System. The Learning Organization, 12(4), 330-339.

Wang, Y. S., Lin, H. H., & Pin, L. (2016). Predicting consumer intention to use mobile service. Information Systems Journal, 16(2), 157-179.

Wernerfelt, B. (1984). A Resource-Based View of the Firm. Strategic Management Journal, 5, 171-180.

Yang, Z. Z., Tham, J. and Azam S. M. F. (2019). Negative Psychological Factors and Online Shopping Behaviour: A Review Among College Students’ at Tongren City in China, European Journal of Management and Marketing Studies, 4 (4), pp.40-58.

Zack, M., McKeen, J., & Singh, S. (2019). Knowledge management and organizational performance: an exploratory analysis. Journal of Knowledge Management, 13(6), 392-409.




DOI: http://dx.doi.org/10.46827/ejefr.v4i3.947

Refbacks

  • There are currently no refbacks.


Copyright (c) 2020 Ahmad Mohamad Omar Omran, S. M. Ferdous Azam

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

The research works published in this journal are free to be accessed. They can be shared (copied and redistributed in any medium or format) and\or adapted (remixed, transformed, and built upon the material for any purpose, commercially and\or not commercially) under the following terms: attribution (appropriate credit must be given indicating original authors, research work name and publication name mentioning if changes were made) and without adding additional restrictions (without restricting others from doing anything the actual license permits). Authors retain the full copyright of their published research works and cannot revoke these freedoms as long as the license terms are followed.

Copyright © 2016 - 2023. European Journal of Economic and Financial Research (ISSN 2501-9430) is a registered trademark of Open Access Publishing GroupAll rights reserved.

This journal is a serial publication uniquely identified by an International Standard Serial Number (ISSN) serial number certificate issued by Romanian National Library. All the research works are uniquely identified by a CrossRef DOI digital object identifier supplied by indexing and repository platforms. All the research works published on this journal are meeting the Open Access Publishing requirements and standards formulated by Budapest Open Access Initiative (2002), the Bethesda Statement on Open Access Publishing (2003) and  Berlin Declaration on Open Access to Knowledge in the Sciences and Humanities (2003) and can be freely accessed, shared, modified, distributed and used in educational, commercial and non-commercial purposes under a Creative Commons Attribution 4.0 International License. Copyrights of the published research works are retained by authors.