INTEGRAÇÃO DOS STAKEHOLDERS NA ESTRATÉGIA ORGANIZACIONAL: UMA VISÃO PLURALISTA / INTEGRATION OF STAKEHOLDERS INTO THE ORGANIZATIONAL STRATEGY: A PLURALIST VISION
Abstract
Os indivíduos ou grupos atingidos pelas atividades de uma organização, para com os quais esta tem responsabilidades em dar satisfações, são conhecidos por stakeholders. Esta comunidade de referência é crucial para o desenvolvimento e a boa saúde da organização, constituindo a sua identificação e integração na estratégia global daquela um importante desafio de gestão. Para isso os gestores necessitam de identificar e incluir aqueles nos seus modelos mentais. Com recurso à revisão da literatura, não obstante as críticas, sugerem-se os atributos poder, legitimidade e urgência, para aquele fim. Estes são atributos inclusivos que permitem adequar contingencialmente a formulação da estratégia global da organização, como resposta às dinâmicas do meio envolvente. Assim, deverão ser envolvidas todas as partes interessadas num diálogo multilateral que permita obter um melhor conhecimento das expetativas daquelas, para a tomada de decisões com maior aderência à realidade.
The individuals or groups affected by the activities of an organisation, to whom the organisation has a responsibility to provide satisfaction, are known as stakeholders. This reference community is crucial for the development and good health of the organisation, and its identification and integration in its global strategy is an important management challenge. Thus, managers need to identify and include them in their mindsets. Using the literature review, notwithstanding the criticism, we highlight the attributes of power, legitimacy and urgency. These are inclusive attributes that enable the contingential adaptation of the formulation of the organisation's global strategy as a response to the dynamics of the environment. Thus, all interested parties should be involved in a multilateral dialogue that allows better knowledge of their expectations, so that decisions can be taken with greater adherence to reality.
Article visualizations:
Keywords
Full Text:
PDFReferences
Aguilera, Ruth A., Judge, William Q., Terjesen, Siri A. (2018). “Corporate governance deviance”, Academy of Management Review, 43 (1): 87-109
Alexiou, Kostas, Wiggins, Jennifer (2019). “Measuring individual legitimacy perceptions: Scale development and validation”, Strategic Organization, 17 (4): 470-496
Ali, Mohammad A. (2017). “Stakeholder salience for stakeholder firms: An attempt to reframe na importante heuristic device”, Journal of Business Ethics, 144 (1): 153-168
Andriof, Jörg, Sandra, Waddock, Husted, Bryan, Rahman, Sandra S. (eds) (2002). Unfolding stakeholder thinking: Theory, responsibility and engagement, Greenleaf Publishing, UK
António, Nelson Santos (2003). Estratégia organizacional: Do posicionamento ao movimento, Edições Sílabo, Lisboa
Argandoña, António Ramiz (1998). “The stakeholder theory and the common good“, Journal of Business Ethics, 17 (9-10): 1093-1102
Argenti, John (1997). “Stakeholders: The case against”, Long Range Planning, 30 (3): 442-445
Ariño, Miguel Angel (2005). Toma de decisiones y gobierno de organizaciones, Barcelona, Ediciones Deusto
Atkinson, Anthony A., Waterhouse, John, Wells, Robert B. (1997). “A stakeholder approach to strategic performance measurement”, Sloan Management Review, 38 (3): 25-37
Baudry, Bernard (2003). Économie de la firme, Paris, Éditions La Découverte, Repères
Boatright, John R., Smith, Jeffery (2017). Ethics and the conduct of business, 8th ed., New Jersey, Pearson
Bonnafous-Boucher, Maria, Porcher, Simon (2010). “Towards a stakeholder society: stakeholder theory vs theory of civil society”, European Management Review, 7 (4), 205-216
Bonnafous-Boucher, Maria, Rendtorff, Jacob Dahl, (2013). La théorie des parties prenantes, Éditions La découverte, Paris
Bridoux, Flore, Stoelhorst, Jan-Willem (2014). “Microfoundations for stakeholder theory: Managing stakeholders with heterogeneous motives”, Strategic Management Journal, 35 (1): 107-125
Bridoux, Flore, Stoelhorst, Jan-Willem (2016). “Stakeholder relationship and social welfare: A behavioral theory of contribution to joint value creation”, Academy of Management Review, 41 (2): 229-251
Bridoux, Flore, Wishwanathan, Pushpika (2018). “When do powerful stakeholders give managers the latitude to balance all stakeholders’ interest?”, Business and Society, 57 (5): 1-31
Campbell, Andrew (1997). “Stakeholders: The case in favour”, Long Range Planning,30 (3): 446-449
Carroll, Archie B., Buchholtz, Ann K. (2000). Business and society: Ethics and stakeholders management, 4th ed., Cincinnati, South-Western College Publishing
Charreaux, Gérard (2004). “Les théories de la gouvernance: de la gouvernance des entreprises à la gouvernance des systèmes nationaux“, Cahiers du FARGO, LEG, Université de Bourgogne, Janvier
Charreaux, Gérard (1998). “Le rôle de la confiance dans le système de gouvernance des entreprises“, Économies et Sociétés, Sciences de Gestion, nº 8-9: 47-65
Charreaux, Gérard (ed.) (1997). Le gouvernement des entreprises: Corporate governance, théories et faits, Recherche en Gestion, Paris, Ed. Economica
Clarkson, Max B. E. (1999), “Principles of stakeholder management”, Clarkson Centre for Business Ethics, Joseph L. Rotman School of Management, University Toronto
Clarkson, Max B. E. (1995). “A stakeholder framework for analyzing and evaluating corporate social performance”, Academy of Management Review, 20 (1): 92-117
Clifton, Don, Amran, Azlan (2011). “The stakeholder approach: A sustainability perspective”, Journal of Business Ethics, 98 (1): 121-136
Crane, Andrew, Palazzo, Guido, Spence, Laura J., Matten, Dirk (2014). “Contesting the value of “creating shared value””, California Management Review, 56 (2), 130-149.
Crane, Andrew, Ruebottom, Trish (2011). “Stakeholder theory and social identity: Rethinking stakeholder identification”, Journal of Business Ethics, 102 (1): 77-87
Defarges, Philippe Moreau (2003). La gouvernance, collection: Que sais-je?, PUF, Paris
Dobele, Angela R., Westberg, Kate, Steel, Marion, Flowers, Kris (2014). “An examination of corporate social responsibility implementation and stakeholder engagement: A case study in the Australian mining industry”, Business Strategy and the Environment, 23 (3): 145-159
Donaldson, Thomas, Preston, Lee E. (1995). “The stakeholder theory of the corporation: Concepts, evidence, and implications”, Academy of Management Review, 20 (1): 65-91
Drucker, Peter F. (1967). The effective executive, New York, Harper & Row
Fama, Eugene F., Jensen, Michael C. (1983). "Separation of ownership and control", Journal of Law and Economics, 26 (2): 301-325
Fassin, Yves (2009). “The stakeholder model refined”, Journal of Business Ethics, 84 (1): 113-135
Fassin, Yves, Colle, Simone de, Freeman, R. Edward (2017). “Intra-stakeholder alliances in plant-closing decisions: A stakeholder theory approach”, Business Ethics: A European Review, 26 (2): 97-111
Ferrary, Michel, Pesqueux, Yvon (2004). L’Organisation en réseau: Mythes et réalités, Paris, PUF
Freeman, R. Edward (2007). Managing for stakeholders, http://ssrn.com/abstract=1186402
Freeman, R. Edward (1999). “Divergent stakeholder theory”, Academy of Management Review, 24 (2): 233-236
Freeman, R. Edward (1984). Strategic management: A stakeholder approach, Boston, Pitman
Freeman, R. Edward, Reed, David L. (1983). “Stockholders and stakeholders: A new perspective on corporate governance”, California Management Review, 25 (3): 88- 106
García-Marzá, Domingo (2004). Ética empresarial: Del diálogo a la confianza, Madrid, Editorial Trotta
Gibson, James, Ivancevich, John, Donnelly, James, KONOPASKE, Robert (2003). Organizations: Behavior, structure, processes, New York, McGraw-Hill
Gomez, Pierre-Yves (2001). La république des actionnaires: Le gouvernement des entreprises, entre démocratie et démagogie, Syros, Paris
Greckhamer, Thomas, Furnari, Santí, Fiss, Peer C., Aguilera, Ruth A. (2018) “Studying configurations with QCA: Best practices in strategy and organization research”, Strategic Organization, 16 (4): 482-495
Griffin, Jennifer (2017). “Tracing stakeholder terminology then and now: Convergence and new pathways”, Business Ethics: A European Review, 26 (4): 326-346
Hamel, Gary, Prahalad, Coimbatore K. (1994). Competing for the future, Boston, Harvard Business School Press
Hart, Oliver (1995). Firms, contracts, and financial structure, Clarendon Press, Oxford
Hautz, Julia, Seidl, David, Whittington, Richard (2017). “Open strategy: Dimensions, dilemas, dynamics”, Long Range Planning, 50 (3): 298-309
Haxhi, Ilir, Aguilera, Ruth V. (2017). “An institutional configurational approach to cross-national diversity in corporate governance”, Journal of Management Studies, 54 (3): 261- 303
Huy, Quy, Zott, Christoph (2019). “Exploring the affective underpinnings of dynamic managerial capabilities: How managers’ emotion regulation behaviors mobilize resources for their firms”, Strategic Management Journal, 40 (1): 28-54
Jawahar, I. M, McLaughlin, Gary L. (2001). “Toward a descriptive stakeholder theory: An organizational life cycle approach”, Academy of Management Review, 26 (3): 397-414
Jensen, Michael C. (2001). “Value maximization, stakeholder theory, and the corporate objective function”, Journal of Applied Corporate Finance, 14 (3): 8-21
Jones, Thomas M. (1995). “Instrumental stakeholder theory: A synthesis of ethics and economics”, Academy of Management Review, 20 (2): 404-437
Jones, Thomas M., Wicks, Andrew C. (1999). “Convergent stakeholder theory”, Academy of Management Review, 24 (2): 206-221
Kakabadse, Nada K., Rozuel, Cécile, Lee-Davies, Linda (2005). “Corporate social responsibility and stakeholder approach: a conceptual review”, International Journal of Business Governance and Ethics, 1 (4): 277-302
Kaplan, Robert S. (2010). “Conceptual foundations of the balanced scorecard”, working paper 10-074, Harvard Business School, Harvard University
Key, Susan (1999). “Toward a new theory of the firm: A critique of stakeholder “theory””, Management Decision, 37 (4): 317-328
Lazonick, William, O’Sullivan, Mary (2001). Perspectives on corporate governance, innovation, and economic performance, CGEP report to the European Commission, INSEAD
Lecoutre, Marc, Lièvre, Pascal (2019). “Le lien faible coopératif Une poursuite du programme de Granovetter, Revue Française de Gestion, 45 (279): 11-26
Leisinger, Klaus M., Schmitt, Karin (2001). Ética empresarial, responsabilidade global e gerenciamento moderno, Petrópolis, Rio de Janeiro, Vozes
Lépineux, François (2005). “Stakeholder theory, society and social cohesion“, Corporate Governance: The International Journal of Business and Society, 5 (2): 99-110
Liu, Xing, Park, Jicun, Christina, Hymer, Thatcher, Shwrry M. B. (2019). “Multidimensionality: A cross-disciplinary review and integration”, Journal of Management, 45 (1): 197-230
Markman, Gideon, D., Gianiodis, Peter, Payne, G. Tyge, Tucci, Christopher, Filatotchev, Igor, Kotha, Reddi, Gedajlovic, Eric (2019). “The who, where, what, how and when of market entry”, Journal of Management Studies, 56 (7): 1241-1259
Mercier, Samuel (1999). L’Éthique dans l’Entreprises, Paris, La Découverte, Repères
Mercklé, Pierre (2004). Sociologie des réseaux sociaux, Paris, La Découverte, Repères
Miles, Samantha (2017). “Stakeholder theory classification: A theoretical and empirical evaluation of definitions”, Journal of Business Ethics, 142 (3): 437-459
Miller, Kent D., Gomes, Emanuel, Lehman, David W. (2019). “Strategy restoration”, Long Range Planning, 52 (5): Article 101855
Mintzberg, Henry (2004). Le pouvoir et le gouvernement d’entreprise, Ed. d’Organisations
Misangyi, Vilmos F., Greckhamer, Thomas, Furnari, Santi, FISS, Peer C., Crilly, Donal, Aguilera, Ruth V. (2017). “Embracing causal complexity: The emergence of a neo-configurational perspective”, Journal of Management, 43 (1): 255-282
Mitchell, Ronald K., Agle, Bradley R., Wood, Donna J. (1997). “Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts", Academy of Management Review, 22 (4): 853-886
Neely, Andy, Adams, Chris, Crowe, Paul (2001). “The performance prism in practice”, Measuring Business Excellence, 5 (2): 6-12
Neto, José Maria Franco Teixeira (2019). “Uma revisão da teoria dos stakeholders e principais pontos de controvérsias”, Revista Brasileira de Administração Científica, 10 (2): 1-16
Nkomo, Stella M., Bell, Myrtle P., Roderts, Laura M., Joshi, Aparna, Thatcher, Sherry M. B. (2019). “Diversity at a critical juncture: New Theories for a complex phenomenon”, Academy of Management Review, 44 (3): 498-517
OCDE (2003). White paper Corporate Governance in ASIA, Paris
O´Reilly, Charles A., Caldwell, David F., Chatman, Jennifer A., Lapiz, Margaret, SELF, William (2010). “How leadership matters: The effects of leaders´ alignment on strategy implementation”, Leadership Quarterly, 21 (1): 104-113
Orts, Eric W., Strudler, Alan (2010). “Putting a stake in stakeholder theory”, Journal of Business Ethics, 88 (4): 605-615
Parmar, Bidhan L., Freeman, Robert Edward, Harrison, Jeffrey S., Wicks, Andrew C., Purnell, Lauren, Colle, Simone (2010). “Stakeholder theory: The state of the art”, Academy of Management Annals, 4 (1): 403-445
Pérez, Roland (2003). La gouvernance de l'entreprise, Paris, Éd. la Découverte, Repères
Pesqueux, Yvon, Biefnot, Yvan (2002). L’ethique des affaires: Management par lesvaleurs et responsabilité sociale, «Les références», Paris, Éditions d’Organisation
Phillips, Robert (2003). “Stakeholder legitimacy”, Business Ethics Quarterly, 13 (1): 25-41
Phillips, Robert (1999). “On stakeholder delimitation“, Business and Society, 38 (1): 32-34
Post, James E., Preston, Lee E., Sachs, Sybille (2002a). “Managing the extended enterprise: The new stakeholder view”, California Management Review, 45 (1): 6-28
Post, James E., Preston, Lee E., Sachs, Sybille (2002b). Redefining the corporation: Stakeholder management and organizational wealth, Stanford, Stanford University Press
Rodrigues, Jorge (2019). Introdução à governabilidade organizacional, Associação de Professores do Concelho de Almada, Almada
Sander, Benno (1982). “Administração da educação no Brasil: é hora da relevância”, Educação Brasileira, Revista Conselho de Reitores das Universidades Brasileiras, 4 (9): 8-27
Schneider, Thomas, Sachs, Sybille (2017). “The impact of stakeholder identities on value creation in issue-based stakeholder networks”, Journal of business Ethics, 144 (1):41-57
Starik, Mark (1995). “Should trees have managerial standing? Toward stakeholders status for non-human nature”, Journal of Business Ethics, 14 (3): 207-217
Stoner, James A. F., Freeman, R. Edward (1985). Management, Prentice-Hall
Tantalo, Caterina, Priem, Richard L. (2016). “Value creation through stakeholder synergy”, Strategic Management Journal, 37 (2): 314-329
Thompson, Arthur A. Jr, Strickland III, A. J., Gamble, John E. (2005). Crafting and executing strategy: The quest for competitive advantage – Concepts & Cases, 14th, McGraw
Wheelen, Thomas L., Hunger, J. David. (2002). Strategic management and business policy, 8th, New Jersey, Prentice-Hall, Inc
Winn, Monika I. (2001). “Building stakeholder theory with a decision modeling methodology”, Business and Society, 40 (2): 133-166
Zedan, Sherif, Miller, Wendy (2017). “Using social network analysis to identify stakeholders´ influence on energy efficiency of housing “, International Journal of Engineering Business Managemant, 9 (1): 1-11
Zimmerman, Monica A., Zeitz, Gerald, J. (2002). “Beyond survival: Achieving new venture growth building legitimacy”, Academy of Management Review, 27 (3): 414-431
DOI: http://dx.doi.org/10.46827/ejmms.v8i1.1415
Refbacks
- There are currently no refbacks.
Copyright (c) 2023 Jorge Rodrigues
This work is licensed under a Creative Commons Attribution 4.0 International License.
The research works published in this journal are free to be accessed. They can be shared (copied and redistributed in any medium or format) and\or adapted (remixed, transformed, and built upon the material for any purpose, commercially and\or not commercially) under the following terms: attribution (appropriate credit must be given indicating original authors, research work name and publication name mentioning if changes were made) and without adding additional restrictions (without restricting others from doing anything the actual license permits). Authors retain the full copyright of their published research works and cannot revoke these freedoms as long as the license terms are followed.
Copyright © 2017-2023. European Journal of Management and Marketing Studies (ISSN 2501 - 9988) is a registered trademark of Open Access Publishing Group. All rights reserved.
This journal is a serial publication uniquely identified by an International Standard Serial Number (ISSN) serial number certificate issued by Romanian National Library. All the research works are uniquely identified by a CrossRef DOI digital object identifier supplied by indexing and repository platforms. All the research works published on this journal are meeting the Open Access Publishing requirements and standards formulated by Budapest Open Access Initiative (2002), the Bethesda Statement on Open Access Publishing (2003) and Berlin Declaration on Open Access to Knowledge in the Sciences and Humanities (2003) and can be freely accessed, shared, modified, distributed and used in educational, commercial and non-commercial purposes under a Creative Commons Attribution 4.0 International License. Copyrights of the published research works are retained by authors.
