WORKPLACE WITHOUT WALLS: AN INVESTIGATION INTO REMOTE WORKING AND EMPLOYEE WELL-BEING AT MAYBANK, MALAYSIA

Kumaran Kanapathipillai, Adam Bin Anuar, Iza Musliha Binti Hamzah, Muhd Norazul Hafiz Bin Zulkiply

Abstract


This study examines remote work's impact on employee well-being. This study aims to provide valuable insights for the banking sector and businesses to improve their employees' well-being by comprehensively investigating remote work dynamics and their outcomes. The results, involving 445 participants from Maybank, show that remote work significantly impacts employees' well-being at Maybank. This study has brought to light that telecommuting, employee engagement, transformational leadership, and work-life balance positively impact the well-being of employees at Maybank. This study's findings can help Maybank improve its policy development, resource allocation, and program implementation, ultimately enhancing remote working arrangements and employee well-being. By effectively managing the challenges inherent in remote work, Maybank can cultivate a conducive work environment that fosters employee satisfaction, engagement, and productivity, ultimately resulting in enhanced organizational performance.

 

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telecommuting, employee engagement, transformational leadership, work-life balance, employee well-being

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DOI: http://dx.doi.org/10.46827/ejmms.v8i2.1541

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