THE INFLUENCE OF FINANCIAL LITERACY, THE IMAGE OF DESTINATION, THE SOCIAL MEDIA AGAINST THE INTEREST OF VISITING LOCAL TOURISTS THROUGH THE MEDIATION OF THE EMOTIONAL EXPERIENCE

Ika Barokah Suryaningsih, S. Sumani

Abstract


This study aims to determine the influence of financial literacy, the image of destination, the social media against the interest of visiting local tourists through the mediation of the emotional experience of visitors. The population in this study is all domestic visitors of Telaga Sarangan Natural Attraction with purposive sampling technique as many as 120 respondents. The tool of analysis used is path analysis to test each of the relationships between the research variables. The results showed that the visitor’s financial literation, the image of destination, and the social media significantly influence the emotional experience of visitors. In addition, the visitor’s financial literation, the image of destination and the social media also directly affects the increase of interest to revisit the destination in the future. On the other hand, the emotional experience has a significant effect on the interest to revisit the destination in the future, so the relationship between the emotional experiences in a positive manner can increase the visitor’s interest to revisit Telaga Sarangan Natural Attraction.

 

Article visualizations:

Hit counter

DOI

Keywords


financial literacy, the image of destination, social media, interest of visiting, a tourist destination

Full Text:

PDF

References


Bora, B., Bilgihan, A., Haobin, B., Buonincontri, P., & Okumus, F. (2018). International Journal of Hospitality Management The impact of servicescape on hedonic value and behavioral intentions : The importance of previous experience. International Journal of Hospitality Management, 72(April 2017), 10–20. https://doi.org/10.1016/j.ijhm.2017.12.007

Chen, H., & Volpe, R. (1998). An Analysis of Personal Literacy of Personal Literacy among College Students. Financial Services Review, 7(2), 107–128.

Chieh, Y., King, B., & Lee, H. (2018). Journal of Destination Marketing & Management Experiencing the destination brand : Behavioral intentions of arts festival tourists. Journal of Destination Marketing & Management, 10(June), 61–67. https://doi.org/10.1016/j.jdmm.2018.06.004

Everitt, B., & Hothorn, T. (2011). An Introduction to Applied Multivariate Analysis with R. https://doi.org/10.1007/978-1-4419-9650-3

Ferdinand, A. (2006). Metode Penelitian Manajemen. Semarang: Badan Penerbit Universitas Diponegoro.

Frederick, A., & Hariwan, P. (2016). Analisis Pengaruh Customer Experience Terhadap Minat Beli Ulang Pada Wiki Koffie Bandung. E- Proceeding of Management, 1(1).

Hamzah, Y.I. (2013). Potensi Media Sosial Sebagai Sarana Promosi Interaktif Bagi Pariwisata Indonesia. Jurnal Kepariwisataan Indonesia, 8(3), 1–9. Retrieved from http://www.kemenpar.go.id/userfiles/JKI Vol_8 No_3 2013 - Potensi Media Sosial Sebagai Sarana Promosi Interaktif Bagi Pariwisata Indonesia

Hanif, A., Kusumawati, A., & Mawardi, K. (2016). Pengaruh Citra Destinasi Terhadap Kepuasan Wisatawan Serta Dampaknya Terhadap Loyalitas Wisatawan Studi Pada Wisatawan Nusantara Yang Berkunjung Ke Kota Batu. Jurnal Administrasi Bisnis (JAB), 3(1).

Hawkins, B., & Coney. (2001). Consumer Behavior: Building Marketing Strategy. USA: Mc Graw-Hill.

Kotler, P. (2000). Marketing Management, Millennium Edition. Marketing Management, Millennium Edition, 23(6), 188–193. https://doi.org/10.1016/0024-6301(90)90145-T

Kotler, P., & Armstrong, G. (1978). Principles of Marketing Channel Management. Journal of Marketing, 42(4), 105. https://doi.org/10.2307/1250103

Kotler, P., & Keller, K.L. (2016). Marketing Management 15 Global Edition. https://doi.org/10.1080/08911760903022556

L Remund, D. (2010). Financial Literation Explicated: The Case for a Clearer Definition in an Increasingly Complex Economy. Journal of Consumer Affair, 4, 276–295.

Mandell, L. (2008). The financial literacy of young {American} adults. Retrieved on January, 13, 1013. https://doi.org/10.1007/978-0-387-75734-6_10

Mandell, L., & K. Klein, L. (2007). Motivation and Financial Literation. Financial Services Review, 105–116.

Rahma, M., Andari, R., & Yuniawati, Y. (2016). Pengaruh Customer Experience Terhadap Behavioral Intention Wisatawan di Saung Angklung Udjo. Tourism and Hospitality Essential (THE) Journal, 6(2).

Setiyaningtiyas, N.W., & Hasan, A. (2015). . Pengaruh Elektronic Word Of Mouth Pada Media Sosial Facebook Terhadap Keputusan Berkunjung Ke Desa Wisata Nglanggeran Gunungkidul. Jurnal Media Wisata, 13(1).

Sugiyono. (2008). Metodologi Penelitian Kualitatif, kuantitatif. Bandung: CV. Alfabeta.

Wakefield, L.T., & Wakefield, R.L. (2018). Anxiety and Ephemeral Social Media Use in Negative eWOM Creation. Journal of Interactive Marketing, 41, 44–59. https://doi.org/10.1016/j.intmar.2017.09.005

Wibowo, S.F., Sazali, A., & Rivai, A.K. (2016). The Influence of Destination Image and Tourist Satisfaction toward Revisit Intention of Setu Babakan Betawi Cultural Village. Jurnal Riset Manajemen Sains (JRMSI), 7(1).

Wicaksono, A. (2017). Pengaruh media sosial instagram @wisatadakwahokura terhadap minat berkunjung followers. JOM FISIP, 4(2).

Ye, S., Xiao, H., & Zhou, L. (2019). Small accommodation business growth in rural areas: Effects on guest experience and financial performance. International Journal of Hospitality Management, 76(December 2017), 29–38. https://doi.org/10.1016/j.ijhm.2018.03.016

Ying, T., Wei, W., Wen, J., Wang, L., & Ye, S. (2018). Journal of Destination Marketing & Management Chinese cigar tourists to Cuba : A motivation-based segmentation. Journal of Destination Marketing & Management, 10(April), 112–121. https://doi.org/10.1016/j.jdmm.2018.07.003

Yuni, Y., & Finardi, A.D.I. (2016). . Pengaruh Customer Experience Terhadap Revisit Intention di Taman Wisata Alam Gunung Tangkuban Perahu. Tourism and Hospitaly Essensials (THE) Journal, 6(1).

Zatori, A., Smith, M.K., & Puczko, L. (2018). Experience-involvement , memorability and authenticity : The service provider ’ s effect on tourist experience. Tourism Management, 67, 111–126. https://doi.org/10.1016/j.tourman.2017.12.013




DOI: http://dx.doi.org/10.46827/ejmms.v0i0.502

Refbacks

  • There are currently no refbacks.


Copyright (c) 2019 Ika Barokah Suryaningsih, S. Sumani

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

The research works published in this journal are free to be accessed. They can be shared (copied and redistributed in any medium or format) and\or adapted (remixed, transformed, and built upon the material for any purpose, commercially and\or not commercially) under the following terms: attribution (appropriate credit must be given indicating original authors, research work name and publication name mentioning if changes were made) and without adding additional restrictions (without restricting others from doing anything the actual license permits). Authors retain the full copyright of their published research works and cannot revoke these freedoms as long as the license terms are followed.

Copyright © 2017-2023. European Journal of Management and Marketing Studies (ISSN 2501 - 9988) is a registered trademark of Open Access Publishing GroupAll rights reserved.

This journal is a serial publication uniquely identified by an International Standard Serial Number (ISSN) serial number certificate issued by Romanian National Library. All the research works are uniquely identified by a CrossRef DOI digital object identifier supplied by indexing and repository platforms. All the research works published on this journal are meeting the Open Access Publishing requirements and standards formulated by Budapest Open Access Initiative (2002), the Bethesda Statement on Open Access Publishing (2003) and  Berlin Declaration on Open Access to Knowledge in the Sciences and Humanities (2003) and can be freely accessed, shared, modified, distributed and used in educational, commercial and non-commercial purposes under a Creative Commons Attribution 4.0 International License. Copyrights of the published research works are retained by authors.