KNOWLEDGE MANAGEMENT STRATEGIES AND ORGANIZATIONAL PERFORMANCE: A STUDY ON MANUFACTURING, SERVICE AND EDUCATION SECTORS IN THE WEST PENINSULAR MALAYSIA

Teoh Chen Ning, Asbi Ali

Abstract


The purpose of this study is to measure the knowledge management strategies and organizational performance in West Peninsular Malaysia utilizing a structural equation modeling (SEM) approach. The research method of this research is a solely quantitative method where the total sample size is considered 331 employing simple random sampling. For this research, the structural model exhibited the relationships among the variables. The findings reveal that, knowledge management structure is positively related to knowledge management strategy, same to knowledge management practice is positively related to knowledge management strategy. However, knowledge management structure was found not really positively related to organizational performance. Unexpectedly, knowledge management practice has not also found significant either in terms of positively related to organizational performance. On the other hand, knowledge management strategy is positively related to organizational performance as well as reciprocal relationship found between knowledge management structure and knowledge management practice. This research has contributed to the existing knowledge by providing an empirically validated model which could be used to predict the organizational performance as a whole.

JEL: L10; L20; L60; O14

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Keywords


knowledge management strategies, organizational performance, structural equation modeling, West Peninsular Malaysia

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DOI: http://dx.doi.org/10.46827/ejmms.v6i1.976

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