Email this article 
MEASURING THE DETERMINANTS OF KNOWLEDGE MANAGEMENT STRATEGIES TOWARDS ORGANIZATIONAL PERFORMANCE IN ABU DHABI GOVERNMENT ENTITIES
Abstract
The purpose of this study is to determine the determinants of knowledge management strategies towards organizational performance in Abu Dhabi government entities. After forming a testable conceptual framework, this study initiated to test the specific relationship of hypotheses via measurement model using Structural Equation Modeling (SEM) approach. The sample size was 331 for this study and simple random sampling was employed. For this research, the measurement model explained the relationships among the variables by employing statistical analysis. The findings show that, Knowledge Management Structure (KMS) is positively related to Knowledge Management Strategy (KMST), same to Knowledge Management Practice (KMP) is positively related to Knowledge Management Strategy (KMST). However, Knowledge Management Structure (KMS) was found not really positively related to Organizational Performance (OP). Surprisingly, Knowledge Management Practice (KMP) has not also found significant either in terms of positively related to Organizational Performance (OP). On the other hand, Knowledge Management Strategy (KMST) is positively related to Organizational Performance (OP) as well as reciprocal relationship found between Knowledge Management Structure (KMS) and Knowledge Management Practice (KMP). This research has contributed to the existing knowledge by providing an empirically tested/validated model which could be used to predict a material portion of the variables that contributes to the eventual success of the government entities with the level of influence each of the independent variables excerpt on the success of government entities performance.
Article visualizations:
Keywords
Full Text:
PDFReferences
Alavi, M. & Leidner, D. E. (2001). Review: knowledge management and knowledge management systems: conceptual foundations and research issues. MIS Quarterly, 25(1), 107-136.
Allee, V. (1997). The Knowledge Evolution: Expanding Organizational Intelligence. Boston: Butterworth-Heinemann.
Azam, S. M. F. and Moha Asri A., (2015).”Differential Roles between Owner and Manager in Financial Practice That Contributes to Business Success: An Analysis on Malaysian Small Business”, Accepted in European Journal of Social Sciences Education and Research for the upcoming volume.
Azam, S. M. F., Haque, A., Sarwar, A. and Anwar, N. (2014), “Training Program Effectiveness of Service Initiators: Measuring Perception of Female Employees of Bank Using Logistic Approach”, Asian Research Journal of Business Management, 1 (2): 98-108
Beckman, T. (1997). A methodology for knowledge management. International Association of Science and Technology for Development, AI and Soft Computing Conference, Banff.
Bhagat, R. S., Kedia, B. L., Harveston, P. D., & Triandis, H. C. (2002). Cultural variations in the cross-border transfer of organizational knowledge. The Academy of Management Review, 27(2), 204-221.
Bhatt, G. (2000). Organizing knowledge in the knowledge development cycle. Journal of Knowledge Management, 4(1), 15-26.
Bhatt, G. (2001). Knowledge management in organizations: examining the interaction between technologies, techniques, and people. Journal of Knowledge Management, 5(1), 68-75.
Bhattacherjee, A. (2012). Social Science Research: Principles, Methods, and Practices 2nd Edition.
Byrne, B. M. (2010). Structural Equation Modelling with AMOS: Basic Concepts, Applications, and Programming (2nd ed.). New York: Routledge.
Camerer, C. & Vepsalainen, A., (1988). The economic efficiency of corporate culture. Strategic Management Journal, 9, 115-126.
Cavaleri, S. & Reed, F. (2000) Designing Knowledge Generating Process, Knowledge and Innovation, Journal of the KMCI, 1(1), 109-131.
Chuang, S. H. (2004). A resource-based perspective on knowledge management capability and competitive advantage: an empirical investigation. Expert Systems with Applications, 27, 459-465.
Conner, K. R., & Prahalad, C. K. (1996). A resource-Based theory of the firm: knowledge versus opportunism. Organization Science. 7(5), 477-501.
Dahari, Z., Rahman, S. and Azam, S. M. F. (2011), ”Customer satisfaction with mobile phone operators: an exploratory study in Kuala Lumpur”, Malaysia. Indian Journal of Marketing, 41 (5). pp. 39-47.
Davenport, T. H. & Prusak, L. (1998). Working Knowledge: How Organizations Manage What They Know. Boston: Harvard Business School Press.
Davenport, T., De Long, D., & Beers, M. (1998). Successful knowledge management projects. Sloan Management Review, 39(2), 43-57.
Drucker, P. F. (1993). The Post Capitalist Society. Oxford: Butterworth-Heinemann.
Grover, V., & Davenport, T. H. (2001). General perspective on knowledge management: fostering a research agenda. Journal of Management Information Systems, 18(1), 5-21.
Gupta, B., Iyer, L. S., & Aronson, J. E. (2000). Knowledge management: practices and challenges. Industrial Management & Data Systems, 100(1), 17-21.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis: A Global Perspective (7th Global ed.). Upper Saddle River: Pearson Prentice-Hall.
Handic, Lagumdzija and Eljo, 2008, Auditing knowledge management practices: model and application. Knowledge Management Research & Practice 6(1), 90–99
Haque A., Sarwar, A., Azam, S. M. F. and Yasmin, F. (2014), “Total Quality Management Practices in the Islamic Banking Industry: Comparison between Bangladesh and Malaysian Islamic Bank”, International Journal of Ethics in Social Sciences, Vol. 2 No. 1, pp.5-18.
Haur, C. H., Khatibi, A. and Azam, S. M. F. (2017), “Antecedents of Consumers’ Perception towards Online Advertising in Malaysia: The Structure Equation Modeling Approach”, European Journal of Management and Marketing Studies, 2 (3): 15-30
Hofstede, G. (2001). Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations. Beverly Hills, CA: Sage Publications.
Holm, J. (2001). Capturing the spirit of knowledge management. Paper presented at the American Conference on Information Systems, Boston, MA, August 3-5.
Horwitch, M., & Armacost, R. (2002). Helping knowledge management be all it can be. Journal of Business Strategy, 23(3), 26-32.
Hung, Y., Huang, S., Lin, Q., & Tsai, M. (2005). Critical factors in adopting a knowledge management system for the pharmaceuticals industry. Industrial Management and Data Systems, 105(2), 164-183.
Jackson, S. E., Hitt, M. A., & DeNisi, A. S. (2003). Managing knowledge for sustained competitive advantage: designing strategies for effective human resource management, Jossey-Bass, San Francisco.
Kline, R. B. (2011). Principles and Practice of Structural Equation Modelling (3rded.). New York: The Guilford Press.
Lee, H. & Choi, B. (2003). Knowledge management enablers, processes, and organisational performance: an integrative view and empirical examination. Journal of Management Information Systems, 20(1), 179-228.
Leonard, D. & Sensiper, S. (1998). The role of tacit knowledge in group innovation. California Management Review, 40(3), 112-132.
Liebeskind, J. P. “Knowledge, strategy, and the theory of the firm,” Strategic Management Journal (17:Winter), 1996, pp. 93-107.
Malhotra, Y. (1998). Deciphering the knowledge management hype. Journal for Quality and Participation, 21(4), 58-60.
McAulay, L., Russell, G., & Sims, J. (1997). Tacit knowledge for competitive advantage. Management Accounting, 75(11), 36-37.
McGill, M. E., Slocum, J. W., & Lei, D. (1992). Management practices in learning organizations. Organizational Dynamics, 21(1), 4-17.
Moha Asri A. and Azam, S. M. F., (2015).”Mediating Relationship of Financial Practice between Financial Knowledge and Business Success: An Empirical Study on Malaysian Small Business”, Accepted in Australian Academy of Business and Economics Review (AABER) for the upcoming volume.
Nahm, A. Y., Vonderembse, M. A., & Koufteros, X. A. (2004). The impact of organizational culture on time-based manufacturing and performance. Decision Sciences, 35(4), 579-607.
Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company. Oxford: Oxford University Press.
Prahalad, C. K., and Hamel, G. (1990). The Core Competence of the Corporation. Harvard Business Review, 68(3), 79-91.
Sankaran, G. (2006). Knowledge diffusion from DBA research. actKM Online Journal of Knowledge Management, 3(1), 26-34.
Schermerhorn, J. R. Jr. (1999). Management. New York, NY: Wiley.
See, R. T. K. (2002). Learning Organisation Practices and Organisational Effectiveness – the Impact of Type of Company, M.B.A. Thesis, Universiti Sains Malaysia, Penang.
Sekaran, U., & Bougie, R. (2010). Research methods for business: a skill-building approach (5th ed.). Haddington: John Wiley & Sons.
Sharkie, R. (2003). Knowledge creation and its place in the development of sustainable competitive advantage. Journal of Knowledge Management, 7(1), 20-31.
Simonin, B. L. (1997). The importance of collaborative know-how: An empirical test of the learning organisation. Academy of Management Journal, 40(5), 1150-1174.
Tarofder, A. K. and Azam, S. M. F. and Jalal, A. N. (2017), “Operational or Strategic Benefits: Empirical Investigation of Internet Adoption in Supply Chain Management”, Management Research Review, 40 (1): 28-52
Tham, J., Yazid, M. S. A, Khatibi, A. A. and Azam, S. M. F. (2017), “Internet and Data Security – Understanding Customer Perception on Trusting Virtual Banking Security in Malaysia”, European Journal of Social Sciences Studies, 2 (7): 186-207
Tsai, M. T., & Lee, K. W. (2006). A study of knowledge internalization: from the perspective of learning cycle theory. Journal of Knowledge Management, 10(3), 57-71.
Tsoukas, H., & Vladimirou, E. (2001). What is organizational knowledge? Journal of Management Studies, 38(7), 973-993.
van Zolingen, S. J., Streumer, J. N., & Stooker, M. (2001). Problems in knowledge management: A case study of a knowledge-intensive company. International Journal of Training and Development, 5(3), 168-184.
Walczak, S. (2005). Organizational knowledge management structure. The Learning Organization, 12(4), 330-339.
Wernerfelt, B. (1984). A Resource-Based View of the Firm. Strategic Management Journal, 5, 171-180.
Zainudin, A. (2012). A Handbook on SEM: Structural Equation Modelling Using Amos Graphics (4th ed.). Kelantan: University Technology MARA Press.
Zander, U., and Kogut, B. (1995). “Knowledge and the speed of the transfer and imitation of organizational capabilities: An empirical test,” Organization Science (6:1), pp. 76-92
DOI: http://dx.doi.org/10.46827/ejpss.v0i0.304
Refbacks
- There are currently no refbacks.
Copyright (c) 2018 Ali Ahmed Alawi Ali Al Mansoori, Mohd Shukri Ab Yazid, Ali Khatibi, S. M. Ferdous Azam
This work is licensed under a Creative Commons Attribution 4.0 International License.
The research works published in this journal are free to be accessed. They can be shared (copied and redistributed in any medium or format) and\or adapted (remixed, transformed, and built upon the material for any purpose, commercially and\or not commercially) under the following terms: attribution (appropriate credit must be given indicating original authors, research work name and publication name mentioning if changes were made) and without adding additional restrictions (without restricting others from doing anything the actual license permits). Authors retain the full copyright of their published research works and cannot revoke these freedoms as long as the license terms are followed.
Copyright © 2017 - 2023. European Journal Of Political Science Studies (ISSN 2601-2766) is a registered trademark. All rights reserved.
This journal is a serial publication uniquely identified by an International Standard Serial Number (ISSN) serial number certificate issued by Romanian National Library. All the research works are uniquely identified by a CrossRef DOI digital object identifier supplied by indexing and repository platforms. All the research works published on this journal are meeting the Open Access Publishing requirements and standards formulated by Budapest Open Access Initiative (2002), the Bethesda Statement on Open Access Publishing (2003) and Berlin Declaration on Open Access to Knowledge in the Sciences and Humanities (2003) and can be freely accessed, shared, modified, distributed and used in educational, commercial and non-commercial purposes under a Creative Commons Attribution 4.0 International License. Copyrights of the published research works are retained by authors.
