ANALYSIS OF THE SATISFACTION OF HOUSEHOLD USERS OF THE IMPROVED COOKING STOVE AND LIQUEFIED PETROLEUM GAS IN KINSHASA, CONGO / ANALYSE DE LA SATISFACTION DES MENAGES UTILISATEURS DU FOYER AMELIORE ET DU GAZ DU PETROLE LIQUEFIE A KINSHASA

Justin Belani Masamba, Patience Mpanzu Balomba, Charles Kinkela Savy

Abstract


This study analyses the satisfaction of 148 and 47 households who respectively adopted the improved cooking stove and the liquefied petroleum gas (LPG) in 2020 out of a sample of 1154 households. It sought to identify the critical parameters on which to focus for the continued use of the improved cooking stove and the LPG for cooking. The data was collected via a survey to evaluate the level of satisfaction of households surveyed using the improved cooking stove or the LPG. It emerges from this study that the households using the improved cooking stove are satisfied with this stove, especially the imported brands or those produced by the specialized structures. On the other hand, stoves made by local craftsmen are less appreciated. For liquefied petroleum gas, its price and the difficulties in obtaining it constitute the elements of the dissatisfaction of user households. The Congolese government should make it easier for local craftsmen who are increasingly embarking on the manufacture of improved cooking stoves, on the one hand, and subsidize the price of gas to make it more accessible to most Congolese households who are poor.

La présente étude analyse la satisfaction de 148 et 47 ménages qui ont adopté respectivement le foyer amélioré et le gaz de pétrole liquéfié en 2020 sur un échantillon de 1154 ménages. Elle a cherché à identifier les paramètres critiques sur lesquels il faut se focaliser pour utilisation continue du foyer amélioré et du GPL pour la cuisson. Les données ont été collectées via une enquête sur le niveau de satisfaction de l’utilisation du foyer et/ou du GPL par les ménages enquêtés. Il ressort de cette étude que les ménages utilisateurs du foyer amélioré en sont satisfaits, surtout les marques importées ou celles produites par les structures spécialisées. Par contre, les foyers fabriqués par les artisans locaux sont moins appréciés. Pour le gaz de pétrole liquéfié, son prix et les difficultés pour s’en procurer constituent les éléments de l’insatisfaction des ménages utilisateurs. Le gouvernement congolais devrait accorder plus de facilité aux artisans locaux qui se lancent de plus en plus dans la fabrication des foyers améliorés, d’une part ; et de subventionner le prix du gaz pour le rendre plus accessible à la majorité des ménages congolais qui sont pauvres.

 

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Keywords


LPG, ICS, satisfaction, Kinshasa / foyer amélioré, GPL, satisfaction, Kinshasa

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References


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DOI: http://dx.doi.org/10.46827/ejsss.v9i2.1578

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