Eko Susanto, Rofi Rofaida, Syamsul Hadi Senen


The publication of the Green Human Resources Management (GHRM) review in the hospitality industry still leaves extensive development opportunities. GHRM's strategic role in realizing sustainable tourism needs to be studied from the forming factors, technical application, and its impact on various variables. Through the systematic literature review process, this article seeks to uncover GHRM studies in the hospitality industry from 2016-to 2021. The data sources used come from Science Direct, Sage Journal, and Emerald outlets with multi-region viewpoints. Implementing the PRISMA protocol revealed that the application of GHRM in the hospitality industry is closely related to the AMO Concept, Environmental Management System, and several impact variables, mainly on financial aspects, corporate image, and environmental performance.

JEL: L80; L83; O15


Article visualizations:

Hit counter


GHRM, human resources, hotel, hospitality, industry

Full Text:



Adams, R. J., Smart, P., & Huff, A. S. (2017). Shades of Grey: Guidelines for Working with the Grey Literature in Systematic Reviews for Management and Organizational Studies. International Journal of Management Reviews, 19(4), 432–454.

Ahmed, M., Guo, Q., Qureshi, M. A., Raza, S. A., Khan, K. A., & Salam, J. (2021). Do green HR practices enhance green motivation and proactive environmental management maturity in hotel industry? International Journal of Hospitality Management, 94(June 2020), 102852.

Albort-Morant, G., Leal-Rodríguez, A. L., & De Marchi, V. (2018). Absorptive capacity and relationship learning mechanisms as complementary drivers of green innovation performance. Journal of Knowledge Management, 22(2), 432–452.

Amaral, G., Bushee, J., Cordani, U. G., Kawashita, K., Reynolds, J. H., Almeida, F. F. M. D. E., de Almeida, F. F. M., Hasui, Y., de Brito Neves, B. B., Fuck, R. A., Oldenzaal, Z., Guida, A., Tchalenko, J. S., Peacock, D. C. P., Sanderson, D. J., Rotevatn, A., Nixon, C. W., Rotevatn, A., Sanderson, D. J., … Junho, M. do C. B. (2018). Tourism and Resilience: Individual, Organisational and Destination Perspectives. In Channel View Publications. Channel View Publications.

Aquilani, B., Silvestri, C., Ruggieri, A., & Gatti, C. (2017). A systematic literature review on total quality management critical success factors and the identification of new avenues of research. The TQM Journal, 29(1), 184–213.

Arasli, H., Nergiz, A., Yesiltas, M., & Gunay, T. (2020). Human resource management practices and service provider commitment of green hotel service providers: Mediating role of resilience and work engagement. Sustainability (Switzerland), 12(21), 1–22.

Ballina, F. J. (2020). Smart business: the element of delay in the future of smart tourism. In Journal of Tourism Futures.

Benevene, P., & Buonomo, I. (2020). Green human resource management: An evidence-based systematic literature review. Sustainability (Switzerland), 12(15).

Bhutto, T. A., Farooq, R., Talwar, S., Awan, U., & ... (2021). Green inclusive leadership and green creativity in the tourism and hospitality sector: serial mediation of green psychological climate and work engagement. … of Sustainable Tourism.

Bohdanowicz, P., Zientara, P., & Novotna, E. (2011). International hotel chains and environmental protection: An analysis of Hilton's we care! programme (Europe, 2006-2008). Journal of Sustainable Tourism, 19(7), 797–816.

Chen, S., Chen, H. H., Zhang, K. Q., & Xu, X. long. (2018). A comprehensive theoretical framework for examining learning effects in green and conventionally managed hotels. Journal of Cleaner Production, 174, 1392–1399.

Cheng, J. C., & Chen, C. Y. (2017). Job resourcefulness, work engagement and prosocial service behaviors in the hospitality industry. International Journal of Contemporary Hospitality Management, 29(10), 2668–2687.

Dubois, C. L. Z., & Dubois, D. A. (2021). Strategic HRM as Social Design for Environmental Sustainability in Organization. Human Resource Management, 51(6), 799–826.

Farooq, R., Zhang, Z., Talwar, S., & Dhir, A. (2021). Do green human resource management and self-efficacy facilitate green creativity? A study of luxury hotels and resorts. Journal of Sustainable Tourism, 0(0), 1–22.

Fernández, E., Junquera, B., & Ordiz, M. (2003). Organizational culture and human resources in the environmental issue: A review of the literature. International Journal of Human Resource Management, 14(4), 634–656.

Guest, D. E. (1997). Human resource management and performance: A review and research agenda. International Journal of Human Resource Management, 8(3), 263–276.

Hall, C. M. (2019). Constructing sustainable tourism development: The 2030 agenda and the managerial ecology of sustainable tourism. Journal of Sustainable Tourism, 27(7), 1044–1060.

Haywood, L. K., Brent, A. C., Trotter, D. H., & ... (2010). Corporate sustainability: a social-ecological research agenda for South African business. Journal of Contemporary ….

Islam, M. A., Hack-Polay, D., Haque, A., Rahman, M., & Hossain, M. S. (2021). Moderating role of psychological empowerment on the relationship between Green HRM practices and millennial employee retention in the hotel industry of Bangladesh. Business Strategy and Development, July, 1–13.

Karatepe, O. M. (2013). High-performance work practices and hotel employee performance: The mediation of work engagement. International Journal of Hospitality Management, 32(1), 132–140.

Kim, W. G., McGinley, S., Choi, H. M., & Agmapisarn, C. (2020). Hotels' environmental leadership and employees' organizational citizenship behavior. International Journal of Hospitality Management, 87(September), 102375.

Kim, Y. J., Kim, W. G., Choi, H. M., & Phetvaroon, K. (2019). The effect of green human resource management on hotel employees' eco-friendly behavior and environmental performance. International Journal of Hospitality Management, 76(April 2018), 83–93.

Li, J., Mao, P., Liu, H., Wei, J., Li, H., & Yuan, J. (2020). Key factors influencing low-carbon behaviors of staff in star-rated hotels—an empirical study of eastern China. International Journal of Environmental Research and Public Health, 17(21), 1–27.

Luu, T. T. (2019). Green human resource practices and organizational citizenship behavior for the environment: the roles of collective green crafting and environmentally specific servant leadership. Journal of Sustainable Tourism, 27(8), 1167–1196.

Nisar, Q. A., Haider, S., Ali, F., Jamshed, S., Ryu, K., & Gill, S. S. (2021). Green human resource management practices and environmental performance in Malaysian green hotels: The role of green intellectual capital and pro-environmental behavior. Journal of Cleaner Production, 311(November 2020), 127504.

Pati, D., & Lorusso, L. N. (2018). How to Write a Systematic Review of the Literature. Health Environments Research and Design Journal, 11(1), 15–30.

Pham, N. T., Tučková, Z., & Chiappetta Jabbour, C. J. (2019). Greening the hospitality industry: How do green human resource management practices influence organizational citizenship behavior in hotels? A mixed-methods study. Tourism Management, 72(December 2018), 386–399.

Pham, N. T., Vo-Thanh, T., Shahbaz, M., Duc Huynh, T. L., & Usman, M. (2020). Managing environmental challenges: Training as a solution to improve employee green performance. Journal of Environmental Management, 269(May), 110781.

Pham, N. T., Vo Thanh, T., Tučková, Z., & Thuy, V. T. N. (2020). The role of green human resource management in driving hotel's environmental performance: Interaction and mediation analysis. International Journal of Hospitality Management, 88(September).

Renwick, D. W. S., Redman, T., & Maguire, S. (2013). Green Human Resource Management: A Review and Research Agenda. International Journal of Management Reviews, 15(1), 1–14.

Rubel, M. R. B., Kee, D. M. H., & Rimi, N. N. (2021). Green human resource management and supervisor pro-environmental behavior: The role of green work climate perceptions. Journal of Cleaner Production, 313(June), 127669.

Shafaei, A., Nejati, M., & Mohd Yusoff, Y. (2020). Green human resource management: A two-study investigation of antecedents and outcomes. International Journal of Manpower, 41(7), 1041–1060.

Sobaih, A. E. E., Hasanein, A., & Elshaer, I. (2020). Influences of green human resources management on environmental performance in small lodging enterprises: The role of green innovation. Sustainability (Switzerland), 12(24), 1–19.

Srivastava, A. P., & Shree, S. (2019). Examining the effect of employee green involvement on perception of corporate social responsibility: Moderating role of green training. Management of Environmental Quality: An International Journal, 30(1), 197–210.

Stalcup, L. D., Deale, C. S., & Todd, S. Y. (2014). Human Resources Practices for Environmental Sustainability in Lodging Operations. Journal of Human Resources in Hospitality and Tourism, 13(4), 389–404.

Úbeda-García, M., Claver-Cortés, E., Marco-Lajara, B., & Zaragoza-Sáez, P. (2021). Corporate social responsibility and firm performance in the hotel industry. The mediating role of green human resource management and environmental outcomes. Journal of Business Research, 123(June 2020), 57–69.

UNWTO. (2019). International Tourism Highlights International tourism continues to outpace the global economy. UNWTO, 1–24.

UNWTO. (2020). International Tourism Highlights 2020 Edition. In UNWTO Reports.

Wikhamn, W. (2019). Innovation, sustainable HRM and customer satisfaction. International Journal of Hospitality Management, 76(April 2018), 102–110.

World Travel & Tourism Council. (2020). Global Economic Impact Trends 2020. In World Travel & Tourism Council (Issue June).

Yusoff, Y. M., Nejati, M., Kee, D. M. H., & Amran, A. (2020). Linking Green Human Resource Management Practices to Environmental Performance in Hotel Industry. Global Business Review, 21(3), 663–680.



  • There are currently no refbacks.

Copyright (c) 2022 European Journal of Human Resource Management Studies

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

The research works published in this journal are free to be accessed. They can be shared (copied and redistributed in any medium or format) and\or adapted (remixed, transformed, and built upon the material for any purpose, commercially and\or not commercially) under the following terms: attribution (appropriate credit must be given indicating original authors, research work name and publication name mentioning if changes were made) and without adding additional restrictions (without restricting others from doing anything the actual license permits). Authors retain the full copyright of their published research works and cannot revoke these freedoms as long as the license terms are followed.

Copyright © 2017-2023. European Journal Of Human Resource Management Studies (ISSN 2601-1972) is a registered trademark. All rights reserved.

This journal is a serial publication uniquely identified by an International Standard Serial Number (ISSN) serial number certificate issued by Romanian National Library. All the research works are uniquely identified by a CrossRef DOI digital object identifier supplied by indexing and repository platforms. All the research works published on this journal are meeting the Open Access Publishing requirements and standards formulated by Budapest Open Access Initiative (2002), the Bethesda Statement on Open Access Publishing (2003) and  Berlin Declaration on Open Access to Knowledge in the Sciences and Humanities (2003) and can be freely accessed, shared, modified, distributed and used in educational, commercial and non-commercial purposes under a Creative Commons Attribution 4.0 International License. Copyrights of the published research works are retained by authors.


Hit counter