Chepkoech Cathleen Kimetto, Simon Kipchumba, Daisy Bowen


The public health facilities in Kenya provide diverse health services to its citizens throughout the country. Public health employees across the country have exhibited some dissatisfaction in the recent past which has led to poor service delivery as well strikes. This could be a result of delays in salaries, poor remuneration, poor working conditions, lack of PPEs and non-inclusion of employees in airing their views. These issues and others are indicative of having demotivated and unsatisfied employees. This study, therefore, purposes to establish the effect of the attitude survey strategies on job satisfaction among the medical staff in public health facilities in Bomet County. Specifically, the study seeks to examine whether attitude surveys, upward communication, employee participation and suggestion schemes have an effect on the job satisfaction of employees in public health facilities in Bomet County. The study was guided by the anxiety uncertain theory. A cross-sectional descriptive research design was used. The study targeted 205 medical staff drawn from 3 public health facilities in Bomet County. A stratified random sampling technique was used. A sample size of 136 medical staff was used in the study. A questionnaire was used for data collection. A pilot study was undertaken in Kericho referral hospital. The study made the following conclusions. The study concluded that the attitude survey had a statistically significant influence on job satisfaction levels. The study further found that the unstandardized regression beta stood at 0.597 which indicated that a unit increase in attitude survey would lead to 0.597 change in the job satisfaction.


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DOI: http://dx.doi.org/10.46827/ejhrms.v6i1.1341


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