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THE EFFECT OF WORK SKILLS AND EMPLOYEE’S JOB INVOLVEMENT ON EMPLOYEE PERFORMANCE THROUGH JOB SATISFACTION IN MANPOWER OFFICE OF MEDAN, INDONESIA
Abstract
Bureaucratic reform is a strategic phase to build the state apparatus to become more efficient and effective in carrying out the general tasks of government and national development. The purpose of this study was to determine the effect of work skills and employee’s job involvement through job satisfaction. This type of research is causal with a quantitative approach. The population in this study was 62 employees and the sample in this study was the entire population and utilized the saturated sample method. Data was collected by distributing questionnaires to all respondents in this study. The results of the first sub-structural research indicate that work skills affect job satisfaction and job involvement influences job satisfaction. The results of the second sub-structural research indicate that work skills influence employee performance. Job involvement influences employee performance and job satisfaction affects employee performance. The path analysis shows that job satisfaction is not able to mediate between work skills, job involvement and employee performance.
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DOI: http://dx.doi.org/10.46827/ejhrms.v4i2.843
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