IMPACTS OF CONFLICTS ON TEAM TRUST AND TEAM PERFORMANCE: AN EMPIRICAL STUDY ON UNIVERSITY SCIENTIFIC RESEARCH TEAMS IN JIANGSU PROVINCE, CHINA

Yu Yun, Jacquline Tham, S. M. Ferdous Azam

Abstract


The purpose of this paper is to determine the impacts of conflicts on team trust and team performance at the University Scientific Research Teams in Jiangsu Province, China. This study considers three types of conflicts as independent variables, team success as a dependent variable, and team confidence as the mediating variable (task conflict, relationship conflict and process conflict). The survey of questionnaires is used to gather raw data: the survey of questionnaires. The questionnaire refers to a method that allows researchers to gather information on a specific target group to compare, explain or characterise an event / situation, attitudes, expertise, habits, and/or socio-demographic characteristics, and ultimately 140 respondents were considered as a final sample for this analysis. This research contributes to the existing information assembly in recognising the success of the team as this is the primary study with the arrangement of such factors. In the case of University Scientific Research Teams in Jiangsu Province, this study seeks to broaden the understanding of the link between task and relationship conflict, learning ability, accessibility of information, process conflict, team confidence, workforce optimization and team efficiency.

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conflicts, team trust, team performance, university scientific research teams, Jiangsu Province, China

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DOI: http://dx.doi.org/10.46827/ejhrms.v4i4.945

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