OVERVIEW OF RESEARCHES ON THE INFLUENTIAL FACTORS OF M-GOVERNMENT'S ADOPTION

Fakije Zejnullahu, Indrit Baholli

Abstract


Willingness of targeted users to adopt government mobile services is a determinant for the success of m-government, and as such, requires the interest of researchers who are focused on m-government research. Understanding the factors influencing the end-users to adopt government mobile services is very important for the government to find ways to encourage the use of these services by targeted users, so that investment in adopting mobile technologies for government services can be profitable and safe. Although, some researches to measure citizens' perceptions of m-government have been conducted recently, the anticipation and explanation of m-government use to provide full understanding of the adoption of m-Government requires further investigation. For all those who would like to study the factors influencing the adoption of m-Government, it is essential to know about the work done so far by researchers and scholars of this field and to learn the theoretical and methodological approaches used in relevant researches. In attempt to provide such an overview, many research studies in the field of User Acceptance and adoption of m-Government services have been analysed in this research. A summary table reflects the studies conducted by 19 different authors in identifying factors that may influence the adoption of m-Government, by summarizing them from a selective list of articles published between the years 2011-2017.

 

Article visualizations:

Hit counter

DOI

Keywords


user acceptance, adoption of m-government, intention to use, TAM, UTAUT, DOI

References


Abdelghaffar H. & Magdy Y. (2012), “The Adoption of Mobile Government Services in Developing Countries The Case of Egypt”, International Journal of Information and Communication Technology Research, Volume 2, No. 4.pp.(333-341)

Abu-Shanab E. & Haider S. H. (2015), “Major factors influencing the adoption of m-government in Jordan”, Electronic Government, an International Journal, Volume 11, Issue 4, pp.(223-240)

Al-Busaidi H. A. S. (2012), “A Model of Intention to Use Mobile Government Services”,pp.(1-213) https://books.google.com/books/about/A_Model_of_Intention_to_Use_Mobile_Gover.html?id=flGlAQAACAAJ

Al-Hujran O. & Migdadi M., (2013),”Public Acceptance of M-Government Services in Developing Countries: The Case of Jordan”, E-Government Implementation and Practice in Developing Countries , Copyright © 2013, IGI Global, pp.(242-463)

Almarashdeh I. & Alsmadi M. K. (2017),” How to make them use it? Citizens acceptance of M-government”, App.lied Computing and Informatics, Volume 13, Issue 2, July 2017, pp.(194-199)

Almuraqab N. S. & Jasimuddin S. & Mansoor W. ( 2017), “Mobile government (mGovernment) Adoption factors in the UAE: A conceptual Framework based on UTAUT”, International Journal of Engineering Technology, Management and App.lied Sciences, Volume 5 Issue 3, pp.(14-19)

Almuraqab N. S. & Jasimuddin S. M. (2016), ”A literature survey of m-government services adoption: Lessons for a smart city Success”, GCC Smart government & Smart cities conference, At Dubai, UAE, Volume: 22, pp.(1-12)

Alotaibi S., & Roussinov D. (2016) “Developing and Validating an Instrument for Measuring Mobile Government Adoption in Saudi Arabia”, International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering Vol:10 No: 3, pp.(746-752)

Althunibat A. & Alrawashdeh T. H. A. & Muhairat M., (2014) “The Acceptance of Using M-Government Services in Jordan”Journal of Theoretical and Applied Information Technology. Vol.63, No.3, pp(733-740)

Althunibat A. & Zain N. A. M. & Sahari N. Ashaari (2011), “Modelling the factors that influence mobile government service acceptance” African Journal of Business Management Vol. 5(34), pp.(13030-13043)

Alloghani M. & Hussain A. & Al-Jumeily D. & Abuelma'atti O. (2015),” Technology Acceptance Model for the Use of M-Health Services among health related users in UAE”, International Conference on Developments of E-Systems Engineering (DeSE)/58, pp.(1-6)

Babullah A. & Dwivedi Y. & Williams M. (2015), “Saudi Citizens’ Perceptions on Mobile Government (mGov) Adoption Factors”, UK Academy for Information Systems Conference Proceedings 2015. 8. http://aisel.aisnet.org/ukais2015/8

Chuttur M. (2009). "Overview of the Technology Acceptance Model: Origins, Developments and Future Directions", Indiana University, USA . Sprouts: Working Papers on Information Systems, pp.(9-37).

Davis F. D. (1993) User acceptance of Information Technology: system charactesistict,user perceptions and behavioral impact, International Journal of Man-Machine Studies, Volume 38, Issue 3, pp.(475-487)

Hung SH. Y. & Chang C.H.M. & Kuo SH. R. (2013),” User acceptance of mobile e-government services: an empirical study”. Government Information Quarterly, 30(1), pp.(33–44).

Liu. Y & Li. H & Kostakos. V. & Goncalves. J. & Hosioa S. & Huc. F., (2014)” An empirical investigation of mobile government adoption in rural China: A case study in Zhejiang province”, Government Information Quarterly, pp.(432-442)

Osman N. B. (2013), ”Extending the Technology Acceptance Model for Mobile Government Systems”, The International Arab Conference on Information Technology (ACIT’2013), http://acit2k.org/ACIT/2013Proceedings/191.pdf

Sultana R. & Ahlan A. R. & Md. Habibullah (2016), ”A Comprehensive Adoption Model Of Mgovernment Services Among Citizens In Developing Countries, Journal of Theoretical and Applied Information Rechnology, 15th, Vol.90,No.1, pp.(49-60)

Sultana R. & Ahlan A. R. (2014), ”Understanding Citizen’s Intention to Use Mobile Government Services in Bangladesh: Role of Perceived Good Governance and Less Corruption”, Conference paper: International Conference on Governance and Innovation (GAIN2014), pp.(1-19)

Shareef M. A. & Archer N. & Dwivedi Y. K. (2015), “Examining Adoption Behavior of Mobile Government”, Journal of Computer Information Systems, Volume 53, Issue 2, pp.(39-49)




DOI: http://dx.doi.org/10.46827/ejmms.v0i0.166

Refbacks

  • There are currently no refbacks.


Copyright (c) 2018 Fakije Zejnullahu, Indrit Baholli

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

The research works published in this journal are free to be accessed. They can be shared (copied and redistributed in any medium or format) and\or adapted (remixed, transformed, and built upon the material for any purpose, commercially and\or not commercially) under the following terms: attribution (appropriate credit must be given indicating original authors, research work name and publication name mentioning if changes were made) and without adding additional restrictions (without restricting others from doing anything the actual license permits). Authors retain the full copyright of their published research works and cannot revoke these freedoms as long as the license terms are followed.

Copyright © 2017-2023. European Journal of Management and Marketing Studies (ISSN 2501 - 9988) is a registered trademark of Open Access Publishing GroupAll rights reserved.

This journal is a serial publication uniquely identified by an International Standard Serial Number (ISSN) serial number certificate issued by Romanian National Library. All the research works are uniquely identified by a CrossRef DOI digital object identifier supplied by indexing and repository platforms. All the research works published on this journal are meeting the Open Access Publishing requirements and standards formulated by Budapest Open Access Initiative (2002), the Bethesda Statement on Open Access Publishing (2003) and  Berlin Declaration on Open Access to Knowledge in the Sciences and Humanities (2003) and can be freely accessed, shared, modified, distributed and used in educational, commercial and non-commercial purposes under a Creative Commons Attribution 4.0 International License. Copyrights of the published research works are retained by authors.