EVALUATION OF “NAGA AKONG GARBO” (NAGA) PROGRAM: STATUS, CHALLENGES AND SUCCESSES
Abstract
This study evaluated the implementation of the “Naga Akong Garbo” (NAGa) Programme from its two components on (1) cleanliness, sanitation and health, and (2) governance systems and structures. It focused on the present status, challenges and successes experienced and achieved during the Programme implementation. Descriptive survey research design was employed and descriptive statistics were used in the data analysis. Findings revealed that the 20 purposively chosen key informants (KIs) consistently rated each indicator on cleanliness, sanitation, health and governance as implemented enough whereas governance structures was viewed as highly implemented. Programme implementation encountered challenges included highly technical indicators of the scorecards where progress and monitoring reporting become difficult and tedious. Some village officials were found to be unresponsive and non-cooperative because of differing political party affiliations and conflicting vested interests. A major challenge was the delayed releases funds causing subsequent delays of programme implementation. On the positive note, major successes have been achieved along improved public service delivery. Finally, the NAGa Programme provided avenues for the strengthened working relationships among various departments, stakeholders and the local people. It was very instrumental in the achieved successes on cleanliness, sanitation, health and governance systems of the city, more evidently along governance structures.
Article visualizations:
Keywords
Full Text:
PDFReferences
Alvarez, I. C. C., Ong, M. B., Abocejo, F. T. (2017). Learning needs and quality care among family caregivers and elderly patients of Guadalupe, Cebu City, Central Philippines. European Scientific Journal. 13(24), 356-376, doi: 10.19044/esj.2017.v13 n24p356
Abocejo, F. T. (2017). The impact of international monetary fund (IMF) structural adjustment program policies (SAPs) on the Philippines. Recoletos Multidisciplinary Research Journal. 2(1), 19-28. Retrieved from https://rmrj.usjr.edu.ph/index.php/ RMRJ/article/view/48
Abocejo, F. T. (2015a). Tourism competitiveness of Cebu in Central Philippines: Status, challenges and sustainability. 91-112. Taiwan-Philippines Cultural Dialogue IV (Book form). College of Liberal Arts, Aletheia University, Taiwan. Retrieved from https://www.researchgate.net/publication/301284089_Tourism_Competi tiveness_of_Cebu_in_Central_Philippines_Status_Challenges_and_Sustainability
Abocejo, F. T. (2015b). The veracity of vote buying: Perspective of the Philippine electoral system. International Journal on Graft and Corruption Research. 2(1), 36-45. doi: 10.7719/ijgc.v2i1.301
Abocejo, F. T., Pañares, Z. A., Dotillos, L. T., Diones, L. L., & Belciña, S. A. (2012). Microfinance program on cooperatives: Realities, benefits and women’s participation. CNU Journal of Higher Education. Special Issue on Poverty Alleviation. 6(1), 25-39. Retrieved from http://jhe.cnu.edu.ph/index.php/ cnujhe/article/view/119
Abocejo, F. T., & Padua, R. N. (2010). An econometric model for determining sustainability of basic education development. CNU Journal of Higher Education. 4(1), 40-53. Retrieved from http://www.jhe.cnu.edu.ph/index.php/cnujhe/article/ view/39
Abocejo, F. T., & Gubalane, F. K. (2013). Implementation of the human anti trafficking law in Cebu City, Central Philippines. International Forum. 16(1), 36-48. Retrieved from https://internationalforum.aiias.edu/images/vol16no01/article3-abocejo&gu balane.pdf
Ahn, H. (2001). Applying the balanced scorecard concept: An experience report. Long Range Planning, 34(4), 441–461. doi: 10.1016/s0024-6301(01)00057-7
Alkuino, X. (2015). Magpale: Our Cebu program will be fair, free of politics. Cebu Official Website. Retrieved from http://www.cebu.gov.ph/news/magpale-cebu-program-will-fair-free-politics/
Barlow, J., Roehrich, J. K., & Wright, S. (2013). Europe sees sixed results from public-private partnerships for building and managing health care facilities and services. Health Affairs, 32(1), 146-154. Retrieved from http://www.ncbi. nlm.nih.gov/pub med/23297282
Bloomfield, P. (2006). The challenging business of long-term public-private partnerships: Reflections on local experience. Public Administration Review, 66(3), 400–411. doi: 10.1111/j.1540-6210.2006.00597.x
Brignal, S. (2002). The balanced scorecard: A social and environmental critique. Proceedings, Third International Conference on Performance Measurement and Management (PMA2002)
Butler, A., Letza S. R., & Neale, B. (1997). Linking the balanced scorecard to strategy. Long Range Planning, 30(2), 242–253. doi: 10.1016/s0024-6301(96)00116-1
Calleja, A. (2013). Procurement beyond award: On the integration of governance principles when executing public private partnerships. Retrieved from http://heinonline.org/HOLLandingPage?handle=hein.journals/epppl2013&div=42&d=&page
Cairns, B., & Harris, M. (2011). Local cross-sector partnerships. Nonprofit Management and Leadership, 21(3), 311–324. doi: 10.1002/nml.20027
City of Naga. (2015). City Profile. City of Naga Webpage, Cebu Philippines. Retrieved from http://www.cityofnagacebu.gov.ph/index.php/city-government/the-city-officials/ 12-about-us
Dela Serna, M. E., Ferrer, R. M. E., & Abocejo, F. T. (2017). Trafficking in Persons in Cebu City, Central Philippines. 2017 CEBU International Conference on Studies in Arts, Social Sciences and Humanities (SASSH-17). 26-27 January 2017, Cebu, Philippines. doi: 10.17758/URUAE.UH0117441
Denhardt, R. B., & Denhardt, J. V. (2000). The new public service: Serving rather than steering. Public Administration Review, 60(6), 549-559. Retrieved from http://www.untag-smd.ac.id/files/PerpustakaanDigital2/PUBLIC%20ADMINIST RATION%20The%20new%20public%20service%20serving%20not%20steering.pdf
Elefalke, K. (2001). The balanced scorecard of the Swedish police service: 7000 officers in total quality management project. Total Quality Management, 12(7), 958–966. doi: 10.1080/ 0954412012 0096 106
Evangelio, J. V., & Abocejo, F. T. (2015). Political dynasty as perceived by residents of selected villages in Badian, Cebu City, Philippines. Countryside Development Research Journal. 3(1), 86-95. Retrieved from http://www.ssu.edu.ph/subdomains/ ojs/index.php/CDRJ/article/view/49
Fernandez, R. C. C., & Abocejo, F. T. (2014). Child labor, poverty and school attendance: Evidences from the Philippines by region. CNU Journal of Higher Education. 8(1), 114-127. Retrieved from http://www.jhe.cnu.edu.ph/index.php/cnujhe/article/ view/151
Gatti, S. (2013). Project finance in theory and practice: Designing, structuring and financing and public projects. Academic Press
Gilsing M. O. (2013), City of Naga Cebu, the place to be. Retrieved from http://www.naga-cebu.com/
Gomes R. C., & Liddle, J. (2009). The balanced scorecard as a performance management tool for third sector organizations: The case of the Arthur Bernardes Foundation, Brazil. Retrieved from http://stellarleadership.com/docs/Leadership%20Blog/ Introduction%20to%%20Balanced%20Scorecard%20for%20the%20Public%20Sector%20V8.pdf
Inabangan, A. K. A., Garcia, L. L., & Abocejo, F. T. (2019). Evaluation of the Philippine expanded senior citizens Act (RA 9994) on mandated privileges for the elderly. European Academic Research. 6(10), 6112-6138. Retrieved from http://www.euaca demic.org/UploadArticle/3859.pdf
Irwin, D. (2002). Strategy mapping in the public sector. International Journal of Strategic Management, 35(6), 563–672. Retrieved from http://www.irwingrayson.com/dloa ds/stratmap.pdf
Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard-measures that drive performance. Harvard Business Review. Jan-Feb 1992, 71–79. Retrieved from http://home.bi.no/fgl99011/bok2302/MB92.pdf
Kaplan, R. S., & Norton, D. P. (1996). The balanced scorecard: Translating strategy into action. Harvard Business School Press. Boston, Massachusetts, USA
Loppolo, G., Saija, G., & Salomone, R. (2012). Developing a territory balanced scorecard approach to manage projects for local development: Two case studies. Land Use Policy, 29(3), 629–640. doi: 10.1016/j.landusepol.2011.10.005
Matus, C. L. (2012). Cebu Capitol returning to normal despite refusal of Cebu government to observe suspension. Retrieved from http://newsinfo.inquirer.net/330353/cebu-capitol-returning-to-normal-despite-refusal-of-cebu-gov-to-observe-suspension# ixzz42Jysa 3XK
Malina, M. A. and Selto, F. H. (2001). Communicating and controlling strategy: An empirical study of the effectiveness of the balanced scorecard. Journal of Management Accounting Research, 13(1), 47–90. doi: 10.2308/jmar.2001.13.1.47
Moullin, M., Soady, J., Skinner, J., Price, C., Cullen, J., & Gilligan, C. (2007). Using the public sector scorecard in public health. Journal of Health Care Quality Assurance, 20(4), 281–289. doi: 10.1108/09526860710754352
Northcott, D., & Taulapapa, T. M. (2012). Sing the balanced scorecard to manage performance in public sector organizations. The International Journal of Public Sector Management, 25(3), 166–191. doi: 10.1108/095135512112 24234
Radnor, Z., & Lovell, W. (2003). Defining, justifying and implementing the Balanced Scorecard in the National Health Service. International Journal of Medical Marketing, 3(3), 174–188. doi: 10.1057/palgrave.jmm.5040117
Rubio G. (2012), eGwen program to be replaced. Philippine Star Daily. Retrieved from http://www.philstar.com/cebu-news/2013/02/19/910607/egwen-program-be-rep laced
Ong, T. S., & Yip, M. T. (2012). The Reward strategy and performance measurement: Evidence from Malaysian insurance companies. International Journal of Business, Humanities and Technology, 2(1), 211-223. Retrieved from https://www.ijbhtnet .com/journals/Vol_2_No_1_January_2012/24.pdf
Vivar, P. C. A., Salvador, P. P., & Abocejo, F.T. (2015). Village-Level Solid Waste Management in Lahug, Cebu City, Philippines. Countryside Development Research Journal. 3(1), 96-108. Retrieved from http://www.ssu.edu.ph/subdomains/ojs/ index.php/CDRJ/article/download/50/42
Zheng, J. Roehrich, J. K., & Lewis, M. A. (2008). The dynamics of contractual and relational governance: Evidence from long-term public-private procurement arrangements. Journal of Purchasing and Supply Management. 14(1), 43-54. doi: 10.1016/j.pursup.2008.01.004
DOI: http://dx.doi.org/10.46827/ejsss.v0i0.570
Copyright (c) 2019 Jhun Leo A. Pañares, Ferdinand T. Abocejo
This work is licensed under a Creative Commons Attribution 4.0 International License.
The research works published in this journal are free to be accessed. They can be shared (copied and redistributed in any medium or format) and\or adapted (remixed, transformed, and built upon the material for any purpose, commercially and\or not commercially) under the following terms: attribution (appropriate credit must be given indicating original authors, research work name and publication name mentioning if changes were made) and without adding additional restrictions (without restricting others from doing anything the actual license permits). Authors retain the full copyright of their published research works and cannot revoke these freedoms as long as the license terms are followed.
Copyright © 2016 - 2023. European Journal Of Social Sciences Studies (ISSN 2501-8590) is a registered trademark of Open Access Publishing Group. All rights reserved.
This journal is a serial publication uniquely identified by an International Standard Serial Number (ISSN) serial number certificate issued by Romanian National Library. All the research works are uniquely identified by a CrossRef DOI digital object identifier supplied by indexing and repository platforms. All the research works published on this journal are meeting the Open Access Publishing requirements and standards formulated by Budapest Open Access Initiative (2002), the Bethesda Statement on Open Access Publishing (2003) and Berlin Declaration on Open Access to Knowledge in the Sciences and Humanities (2003) and can be freely accessed, shared, modified, distributed and used in educational, commercial and non-commercial purposes under a Creative Commons Attribution 4.0 International License. Copyrights of the published research works are retained by authors.
