WHAT FACTORS MOST? IMPACT OF PROGRAMME QUALITY DIMENSIONS ON SECONDARY SCHOOL STUDENTS’ SATISFACTION WITH BIOSYSTEMS TECHNOLOGY PROGRAMME IN SRI LANKA
Abstract
In general, education quality can be conceptually determined by the evaluation of students’ satisfaction. In fact, satisfying the students in programme of studies is a key element which directly effect on future students’ intake to a programme or course. The purpose of present study was to determine the impact of programme quality on students' satisfaction amongst the Sri Lankan senior secondary schools students and to analyze which dimensions of programme quality contribute the most in achieving students' satisfaction. This study used quantitative method and administered a questionnaire to 410 Biosystems Technology students from senior secondary schools in the central province of Sri Lanka. The findings revealed that programme quality is an important antecedent and determinant of the students' satisfaction with their programme of study. Interestingly, the findings indicated that subject availability for electives is the critical factor that contributes the most on students' satisfaction followed by subject content in major, classroom environment and class size and also school facilities and learning resources. Thus, the findings of the present study have provided significant contribution to the body of the knowledge in programme quality and students' satisfaction and also relevant authorities in general education such as policymakers, curriculum developers, and other relevant personnel to make necessary amendments to be improve the quality of existing programme that ensures the students' satisfaction.
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DOI: http://dx.doi.org/10.46827/ejes.v0i0.1940
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