Oscar Mugula, Marcella Momanyi, Anthony Mugagga Muwagga


The study examined the influence of school operations management on quality assurance in Catholic Church founded secondary schools in Kampala Archdiocese in Uganda. The Embedded design guided the design. The school operations were studied in terms of lean operations, monitoring and target management. Self-administered questionnaires (SAQ), an interview guide, a focused group discussion guide, and an observation checklist were used as data collection instruments. Research instruments were subjected to both content and construct validity. Cronbach’s alpha was used to measure the internal consistency of items in the questionnaire while credibility and dependability were used to determine reliability of the qualitative instruments. Quantitative data analysis involved descriptive statistics and inferential analysis. Descriptive analysis was done using frequencies, and percentages. Inferential statistics used chi-square test for association to test the hypotheses. Qualitative data analysis was done using thematic and content analyses. Findings revealed that quality assurance in the schools was good as well as implementation of operations management. Pearson Chi-Square analysis revealed that operations management had a positive and significant influence on quality assurance in schools. It was concluded that essential quality assurance elements in schools include teacher quality, teaching quality, curriculum quality and facilities quality. School operations management is imperative for implementation of quality assurance in private Catholic Church founded secondary schools. Therefore, it was recommended that stakeholders involved in the management of private catholic church founded secondary schools such as head teachers, Boards of Governors, the Archdiocese Education Secretariat, District Education Officials and Ministry of Education should ensure that quality assurance is maintained by ensuring that in the schools, there are quality teachers, teaching quality, a curriculum of quality and quality facilities quality. The head teachers and Boards of Governors in the schools should give priority to school operations management.

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