INTERACTION BEHAVIORS OF STUDENTS FROM THAI NGUYEN UNIVERSITY OF EDUCATION WITH CHATGPT: BENEFITS AND CHALLENGES / HÀNH VI TƯƠNG TÁC CỦA SINH VIÊN TRƯỜNG ĐHSP – ĐH THÁI NGUYÊN VỚI CHATGPT: LỢI ÍCH VÀ THÁCH THỨC

Nguyen Thi Phuong Loan, Cao Tien Khoa, Kieu Thi Khanh, Nguyen Quang Linh

Abstract


This study was conducted against the backdrop of the robust growth in the use of technology in education, specifically the application of ChatGPT. The primary objective of the research was to examine the interaction behaviors and evaluations of students from the Thai Nguyen University of Education when approaching and utilizing ChatGPT for learning. Employing a survey method based on both closed and open-ended questions, we gathered information regarding usage objectives, benefits, and challenges faced by students. The results revealed that students predominantly use ChatGPT to address personal queries, practice communication skills, and seek academic information. To leverage this tool more effectively, there is a desire among students for the institution to provide paid accounts and organize training sessions. Alongside, there are concerns about managing and using this tool in the learning process. The study emphasizes the significance of integrating ChatGPT into the learning journey, aiding students in enhancing their skills and knowledge.

Nghiên cứu này được thực hiện trong bối cảnh tăng trưởng mạnh mẽ của việc sử dụng công nghệ trong giáo dục, đặc biệt là ứng dụng của ChatGPT. Mục tiêu chính của nghiên cứu là khảo sát hành vi tương tác và đánh giá của sinh viên Trường ĐHSP - ĐH Thái Nguyên khi tiếp cận và sử dụng ChatGPT trong việc học. Sử dụng phương pháp khảo sát dựa trên câu hỏi đóng và mở, chúng tôi thu thập thông tin về mục tiêu sử dụng, lợi ích và thách thức mà sinh viên gặp phải. Kết quả cho thấy sinh viên chủ yếu sử dụng ChatGPT để giải đáp thắc mắc cá nhân, luyện tập kỹ năng giao tiếp và tìm kiếm thông tin học thuật. Để sử dụng hiệu quả hơn công cụ này, sinh viên có mong muốn nhà trường cung cấp tài khoản trả phí và tổ chức các buổi tập huấn. Bên cạnh đó cũng có những lo ngại về việc quản lý và sử dụng công cụ này trong học tập. Nghiên cứu nhấn mạnh tầm quan trọng của việc sử dụng ChatGPT vào quá trình học tập, giúp sinh viên nâng cao kỹ năng và kiến thức của mình.

 

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Keywords


ChatGPT, chatbot, teaching technology, challenges, teacher / ChatGPT, chatbot, công nghệ dạy học, khó khăn, giáo viên

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DOI: http://dx.doi.org/10.46827/ejes.v10i11.5047

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