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MOTIVATION AND ITS INFLUENCE ON TASK PERFORMANCE IN A WORKPLACE: A STUDY OF ACCESS BANK GHANA / LA MOTIVATION ET SON INFLUENCE SUR L'EXÉCUTION DES TÂCHES SUR UN LIEU DE TRAVAIL : UNE ÉTUDE D'ACCESS BANK GHANA
Abstract
Motivation plays a crucial role in the growth and development of organizations. Employees perform better when they are motivated to carry out the assigned responsibilities. Against this backdrop, this study sought to examine the relationship between motivation and task performance. The first objective was to examine if there were any gender variations in task performance among Bank employees. The second goal of the study was to investigate how motivation affects task performance. The third goal of the study was to investigate how both internal and external factors affected task performance. This study utilized a quantitative approach and a purposive sampling technique to sample 103 participants. A structured questionnaire was used in collecting data from 103 respondents. The findings suggested that there were no gender differences concerning the level of task performance. Motivation had a positive influence on task performance. The study also found through a multiple regression that internal motivation had a more positive influence on task performance than external motivation. Based on the findings, the study recommended that the management of Access Bank should endeavour to redesign new policies which will ensure that primary intrinsic motivational factors are identified and implemented as that has the propensity to enhance the performance of tasks by employees.
La motivation joue un rôle crucial dans la croissance et le développement des organisations. Les employés sont plus performants lorsqu'ils sont motivés à assumer les responsabilités qui leur sont assignées. Dans ce contexte, cette étude visait à examiner la relation entre la motivation et la performance des tâches. Le premier objectif était d’examiner s’il existait des variations selon le sexe dans l’exécution des tâches parmi les employés de la Banque. Le deuxième objectif de l’étude était d’étudier comment la motivation affecte la performance des tâches. Le troisième objectif de l’étude était d’étudier comment les facteurs internes et externes affectaient l’exécution des tâches. Cette étude a utilisé une approche quantitative et une technique d'échantillonnage raisonné pour échantillonner 103 participants. Un questionnaire structuré a été utilisé pour collecter les données auprès de 103 répondants. Les résultats suggèrent qu’il n’y avait aucune différence entre les sexes concernant le niveau d’exécution des tâches. La motivation a eu une influence positive sur l’exécution des tâches. L’étude a également révélé, grâce à une régression multiple, que la motivation interne avait une influence plus positive sur l’exécution des tâches que la motivation externe. Sur la base des résultats, l'étude a recommandé que la direction d'Access Bank’s'efforce de repenser de nouvelles politiques qui garantiront que les principaux facteurs de motivation intrinsèques sont identifiés et mis en œuvre, car ils ont tendance à améliorer l'exécution des tâches par les employés.
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DOI: http://dx.doi.org/10.46827/ejhrms.v7i1.1577
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