COUNSELING TRAINEES’ VIEWS TOWARDS USAGE OF ONLINE COUNSELING IN PSYCHOLOGICAL SERVICES
Abstract
Web-based counseling services may become important for mental health professionals and those who are working in this field. For this reason, the purpose of the study is to examine the views of the counselors-in training regarding the use of online counseling. The study group was comprised of 60 students attending to Guidance and Counseling undergraduate programme in 2017-2018 academic year in the state university in the west of Turkey. In the research, the mind maps were the main data collection method and the data were analyzed through qualitative data analysis. Results showed that the views of the students’ were organized as themes were identified including "positive aspects of online counseling", "negative aspects of online counseling", "security", "being an online counselor" and "ethics and standards". Based on the results of the study, it was found out that counseling trainees had positive opinions towards the use of online counseling, but they had some hesitations and concerns about the practice.
Article visualizations:
Keywords
Full Text:
PDFReferences
Andersson, G., & Cuijpers, P. (2010). Internet-based and other computerized psychological treatments for adult depression: A meta-analysis. Cognitive Behaviour Therapy, 38, 196–205. doi:10.1080/16506070903318960.
Ballestores, J.L. & Hilliard, R.C.(2016). U.S.-Based Latina/O College Students’ Attitudes toward Online Counseling. Int J Adv Counselling (2016) 38:269–285 DOI 10.1007/s10447-016-9271-x.
Barak, A., Klein, B., & Proudfoot, J. (2009). Defining Internet-supported therapeutic interventions. Annals of Behavioral Medicine, 38(1), 4–17. doi:10.1007/s12160-009-9130-7.
Barak, A., Hen, L., Boniel-Nissim, M., & Shapira, N. (2009a). A comprehensive review and a meta-analysis of.the effectiveness of internet-based psychotherapeutic interventions. Journal of Technology in Human Services, 26, 109–160. doi:10.1080/15228830802094429.
Barak, A., & Grohol, J. M. (2011). Current and future trends in internet-supported mental health interventions. Journal of Technology in Human Services, 29, 155–196.
Barak, A., Bloch, N. (2006). Factors related to perceived helpfulness in supporting highly distressed individuals through an Online Support Chat. Cyberpsychol. Behav. 9, 60--68.
Bathje, G. J., Kim, E., Rau, E., Bassiouny, M. A., & Kim, T. (2014). Attitudes toward face-to-face and online counseling: roles of self-concealment, openness to experience, loss of face, stigma, and disclosure expectations among Korean college students. International Journal for the Advancement of Counselling, 36, 408–422. doi:10.1007/s10447-014-9215-2.
Bastemur, S. ve Bastemur, E. (2015). Technology based counseling: Perspectives of Turkish Counselors. Procedia- Social and Behavioral Sciences, 176, 431-438.
Bozkurt, İ. (2013). Psikolojik yardım uygulamalarında yeni trend: Online terapiler. International Journal of Human Sciences, 10(2), 130- 147.
Centore, A. J., & Milacci, F. (2008). A study of mental health counselors’ use of and perspectives on distance counseling. Journal of Mental Health Counseling, 30, 267–282. doi:10.17744/mehc.30.3.q871r684n863u75r.
Cook, J. E., & Doyle, C. (2002). Working alliance in online therapy as compared to face-to-face therapy: Preliminary results. Cyber Counseling and Behaviour, 5, 95–105.
Fukkink, Ruben, Hermanns, Jo, 2009a. Counseling children at a helpline: chatting or calling. J. Community Psychol. 37, 939--948.
Givens, J. L., & Tjia, J. (2002). Depressed medical students’ use of mental health services and barriers to use. Academic Medicine, 77, 918–921.
Grohol, J. D. (2001). Best practices of eTherapy: Clarifying the definition of e-Therapy. PsychCentral.com. Retrieved from www.psychcentral.com/best/best5/htm
Haberstroh, S., Parr, G., Bradley, L., Morgan-Fleming, B., & Gee, R. (2008). Facilitating online counseling: perspectives from counselors in training. Journal of Counseling and Development, 86, 460–470. doi:10. 1002/j.1556-6678.2008.tb00534.x.
Hooley, T., Hutchinson, J., & Neary, S. (2015). Ensuring quality in online career mentoring. British Journal of Guidance & Counselling, 44(1), 26–41.
Joyce, N. (2012). An empirical examination of the influences of personality, gender conflict role, and self stigma on attitudes and intentions to seek online counseling in college students, Unpublished doctoral dissertation. Ohio: University of Akron.
Kessler, D., Lewis, G., Kaur, S., Wiles, N., King, M., Weich, S., et al. (2009). Therapist-delivered internet psychotherapy for depression in primary care: a randomised controlled trial. Lancet, 374, 628–634. doi:10.1016/S0140-6736(09)61257-5.
King, R., Bambling, M., Reid, W., Thomas, I., 2006. Telephone and online counselling for young people: a naturalistic comparison of session outcomes, session impact and therapeutic alliance. Couns. Psychother. Res. 6, 175--181.
Kraus, Ron, Stricker, George, Speyer, Cedric, 2010. Online Counseling: A Handbook for Mental Health Professionals, 2nd ed. Academic Press, London.
Leibert, T., Archer, J, Jr, & York, G. (2006). An exploratory study of client perceptions of internet counseling and the therapeutic alliance. Journal of Mental Health Counseling, 28, 69–83.
Richards, D., & Richardson, T. (2012). Computer-based psychological treatments for depression: A systematic review and meta-analysis. Clinical Psychology Review, 32(4), 329–342. doi:10.1016/j.cpr.2012.02.004
Richards, D., & Viganò, N. (2012). Online counseling. Encyclopedia of cyber behavior, 3(1), 699-713. DOI:10.4018/978-1-4666-0315-8.ch059
Richards, D., & Viganó, N. (2013). Online counseling: A narrative and critical review of the literature. Journal of Clinical Psychology, 69(9), 994-1011.
Rohland, B.M. (2001). Telepsychiatry in the heartland: if we build it, will they come? Community Mental Health Journal, 37, 449–459. doi:10.1023/A:1017536230944.
Rochlen, A. B., Beretvas, S. N., & Zack, J. S. (2004). The online and face-to-face counseling attitudes scales: a validation study. Measurement and Evaluation in Counseling and Development, 37, 95–111.
Ross, W. (2011). Ethical issues involved in online counseling. Journal of Psychological Issues in Organizational Culture, 2(1), 54-66.
Miller, J. K., & Gergen, K. J. (1998). Life of the line: the therapeutic potentials of computer-mediated conversation. Journal of Marital and Family Therapy, 24, 189–202. doi:10.1111/j.1752-0606.1998.tb01075.x
Mohr, D. C., Vella, L., Hart, S., Heckman, T., & Simon, G. (2008). The effect of telephone-administered psychotherapy on symptoms of depression and attrition: a meta-analysis. Clinical Psychology: Science and Practice, 15, 243–253. doi:10.1111/j.1468-2850.2008.00134.x.
Mowbray, C. T., Megivern, D., Mandiberg, J. M., Strauss, S., Stein, C. H., Collins, K., et al. (2006). Campus mental health services: Recommendations for change. American Journal of Orthopsychiatry, 76, 226–237. doi:10.1037/0002-9432.76.2.226.
Özer, Ö., Yıkılmaz, M., Altınoku, A. ve Bayaoğlu, F. (2016). Psikolojik danışmanların çevrimiçi (online) psikolojik danışmaya yönelik tutumlarının danışan perspektifinden incelenmesi. Akademik Bakış Dergisi, 58, 549-559.
Stead, L. F., Hartmann-Boyce, J., Perera, R., & Lancaster, T. (2013). Telephone counselling for smoking cessation. Cochrane Database of Systematic Reviews 2013, Issue 8. Art. No.: CD002850. doi:10.1002/ 14651858.CD002850.pub3.
Sabella, R. A., Poynton, T. A. ve Isaacs, M. L. (2010). School counselors perceived importance of counseling technology competencies. Computers in human Behavior, 26(4), 609-617.
Savaş, A. C. ve Hamamcı, Z. (2010). Okullarda rehberlik hizmetlerinin internet üzerinden yürütülmesine ilişkin veli, öğrenci ve psikolojik danışmanların görüşlerinin incelenmesi. Pamukkale Üniversitesi Eğitim Fakültesi Dergisi, 27, 147-148.
Stead, L. F., Hartmann-Boyce, J., Perera, R., & Lancaster, T. (2013). Telephone counselling for smoking cessation. Cochrane Database of Systematic Reviews 2013, Issue 8. Art. No.: CD002850. doi:10.1002/ 14651858.CD002850.pub3.
Shaw, H., ve Shaw, S. (2006). Critical ethical issues in online counseling: Assessing current practices with an ethical intent checklist. Journal of Counseling and Development, 84(1), 41–53. DOI: 10.1002/j.1556-6678.2006.tb00378.x
Tanrıkulu, İ. (2009). Counselors-in-training students’ attitudes towards online counseling. Procedia Social and Behavioral Sciences, 1, 785-788.
Yıldırım, A ve Şimşek, H. (2006). Sosyal Bilimlerde Nitel Araştırma Yöntemleri. Ankara: Seçkin Yayıncılık.
Yorgason, J., Linville, D., & Zitzman, B. (2008). Mental health among college students: do those who need services know about and use them? Journal of American College Health, 57, 173–181.
Wagner, B., Horn, A. B., & Maercker (2014). Internet-based versus face-to-face cognitive-behavioral intervention for depression: a randomized controlled non-inferiority trial. Journal of Affective Disorders, 152–154, 113–121. doi:10.1016/j.jad.2013.06.032.
Witt, K.J., Oliver, M. & McNichols, C. (2016). Counseling via Avatar: Professional Practice in Virtual Worlds. Int J Adv Counselling (2016) 38:218–236. doi 10.1007/s10447-016-9269-4
Zeren, Ş. G. (2014). Information and communication technology in education of psychological counselors in training. International Online Journal of Educational Sciences, 6(2), 494-509. doi: http://dx.doi.org/10.15345/iojes.2014.02.019
Zeren, Ş. G. (2015). Yüz Yüze ve Çevrimiçi Psikolojik Danışma: Danışanların Sorunları ve Memnuniyetleri. Eğitim ve Bilim, 40(182). doi: 10.15390/EB.2015.4696
Zeren, Ş. G. (2017). Yüz yüze ve çevrimiçi psikolojik danışmada terapötik işbirliği: Psikolojik danışman adaylarının görüşleri. Journal of Human Sciences, 14(3), 2293-2307. doi:10.14687/jhs.v14i3.4203
Zeren, Ş.G. ve Bulut, Y. (2018). Çevrimiçi Psikolojik Danışmada Etik ve Standartlar: Bir Model Önerisi. Türk Psikolojik Danışma ve Rehberlik Dergisi, 8(49), 63-80.
DOI: http://dx.doi.org/10.46827/ejes.v0i0.2335
Refbacks
- There are currently no refbacks.
Copyright (c) 2019 Seda Donat Bacıoğlu, Oya Onat Kocabıyık
![Creative Commons License](http://i.creativecommons.org/l/by/4.0/88x31.png)
This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright © 2015-2023. European Journal of Education Studies (ISSN 2501 - 1111) is a registered trademark of Open Access Publishing Group. All rights reserved.
This journal is a serial publication uniquely identified by an International Standard Serial Number (ISSN) serial number certificate issued by Romanian National Library (Biblioteca Nationala a Romaniei). All the research works are uniquely identified by a CrossRef DOI digital object identifier supplied by indexing and repository platforms. All authors who send their manuscripts to this journal and whose articles are published on this journal retain full copyright of their articles. All the research works published on this journal are meeting the Open Access Publishing requirements and can be freely accessed, shared, modified, distributed and used in educational, commercial and non-commercial purposes under a Creative Commons Attribution 4.0 International License (CC BY 4.0).